Ron Person is Managing Director of Tor Consulting, Inc., a firm passionately dedicated to helping organizations execute their strategy and build measurable high performance. He is certified as a Balanced Scorecard consultant through the Balanced Scorecard Collaborative founded by Drs. Kaplan and Norton, founders of the Balanced Scorecard, and he is a member of the California Awards for Performance Excellence Board of Examiners, 2008 (California's Malcolm Baldridge Award). Ron's clients span a wide range of industries in the U.S. and internationally.
Introduction | |
Accelerating Strategic Performance | |
Developing Your Strategic Foundation | |
Preparing to Build Your Balanced Scorecard | |
Step-by-Step to Building Your Strategy Map | |
Step-by-Step from Strategy to Action | |
Step-by-Step to Selecting Metrics and Setting Targets | |
Step-by-Step to Developing Your Implementation Plan | |
Step-by-Step to Roll-Out and Strategic Reviews | |
Developing Executive and Operational Dashboards | |
Mapping Processes | |
Identifying Critical Metrics and Key Performance Indicators. Maps, Scorecards, and Dashboards | |
Creating Dashboards for Decision Making | |
Drawing Process and Strategy Maps | |
Using Microsoft Excel for Balanced Scorecards and Dashboards | |
Text-Based Dashboards | |
Custom Labels, Dates, and Formatting | |
Working with Data that Changes Size | |
Working with Lists and Tables of Data | |
Creating Miniature Charts and Tables | |
Controlling Dashboards with Menus, Combo Boxes, and Buttons | |
Feeding Dashboards from PivotTables | |
Smoothing Data and Forecasting Trends | |
Displaying Targets and Alerts | |
Building Powerful Charts for Decision Making | |
Drilling to Detail and Navigating to Locations | |
Using Excel Add-Ins for Extra Capabilities | |
Finishing Touches | |
Integrating Dashboards and External Data | |
Publishing Balanced Scorecards and Operational Dashboards | |
Index | |
Table of Contents provided by Publisher. All Rights Reserved. |
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