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9781577660200

Basic Interviewing Skills

by
  • ISBN13:

    9781577660200

  • ISBN10:

    157766020X

  • Edition: Reprint
  • Format: Paperback
  • Copyright: 1998-05-01
  • Publisher: Waveland Pr Inc

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Table of Contents

Overview
1(8)
The Nature of Interviewing
1(2)
The Skill Learning Cycle
3(4)
Summary
7(2)
Formulating Relevant Questions
9(14)
Wanted---Relevant Questions
9(2)
Clarifying the Objectives of the Interview
11(1)
Specifying Information Needed
12(2)
Formulating Concrete Questions
14(2)
Summary
16(7)
Recognizing Relevant Questions
18(1)
Detecting Missing Relevant Questions
19(2)
Formulating Your Own Relevant Questions
21(2)
Formulating Motivating Questions
23(24)
Maximizing Facilitators and Minimizing Inhibitors
24(4)
Basic Verbal Forms and Contexts of the Question
28(12)
Summary
40(7)
Recognizing Question Forms That Facilitate Valid Responses
42(5)
Establishing A Communicative Atmosphere
47(18)
Physical Setting
47(5)
Verbal Setting
52(6)
Summary
58(7)
Arranging the Physical Setting of the Interview
60(2)
Supplying the Verbal Setting of the Interview
62(3)
Delivering the Question
65(16)
Importance of Nonverbal Behavior
65(2)
Interviewer's Nonverbal Behavior
67(7)
Summary
74(7)
Observing a Question Delivery Demonstration
77(1)
Practicing Question Delivery
78(3)
Listening to the Respondent
81(22)
Importance of Listening
82(2)
Obstacles to Listening
84(6)
Objectives of Listening
90(2)
How to Listen
92(4)
Summary
96(7)
Listening for Meaning
98(3)
Listening for Nonverbal Cues
101(2)
Observing the Respondent's Nonverbal Behavior
103(16)
Why Observe the Respondent?
103(2)
Visual Cues and Interview Objectives
105(2)
Specific Nonverbal Cues to Observe
107(6)
Meaningful Patterns
113(1)
Summary
114(5)
Observing Nonverbal Cues
117(2)
Evaluating Responses
119(26)
Evaluating Relevance
120(9)
Evaluating Completeness
129(2)
Evaluating Validity
131(5)
Summary
136(9)
Evaluating the Relevance of Answers
138(3)
Evaluating the Validity of Answers
141(4)
Probing the Response for Information
145(28)
Common Errors in Probing
146(3)
Tools for Probing
149(15)
Summary
164(9)
Detecting and Correcting Probing Errors
166(4)
Probing Practice
170(3)
Recording and Coding Information
173(26)
Recording Information
174(6)
Coding Interview Responses
180(5)
Summary
185(14)
Taking Probe Notes
187(3)
Coding Relevant Information
190(9)
A Skill-Integrating Field Project
199(26)
Preview of the Skill Learning Cycle
199(1)
Detailed Steps in the Field Project
200(22)
Summary
222(3)
Epilogue 225(2)
Annotated Bibliography 227(4)
Author Index 231(2)
Subject Index 233

Supplemental Materials

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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