The Basics of Mistake-Proofing

by Beauregard, Michael R.; Mikulak, Raymond J.; McDermott, Robin E.

• ISBN13: 9780527763275
• ISBN10: 0527763276
• Format: Paperback
• Copyright: 1997-04-01
• Publisher: Quality Resources

Table of Contents

Preface	v
Introduction	1	(4)
Making It Impossible to Make a Mistake	1	(1)
The Premise of Mistake-Proofing	2	(1)
Examples of Mistake-Proofing in Everyday Life	3	(2)
Chapter 1: Why Mistakes Are Made	5	(2)
Mistake-Proofing Eliminates Variables	6	(1)
Chapter 2: Are Mistakes Unavoidable?	7	(4)
The Mistake-Proofing Mind-Set	7	(2)
Mistakes Can Be Eliminated	9	(2)
Chapter 3: What Is Mistake-Proofing?	11	(4)
Chapter 4: How to Mistake-Proof	15	(14)
Purpose	15	(1)
Outcome	16	(3)
Compulsory and Discretionary Action	19	(1)
Method	20	(9)
Chapter 5: When Won't Mistake-Proofing Work?	29	(4)
Disabling Mistake-Proofing Systems	29	(2)
Malfunctioning Mistake-Proofing Systems	31	(1)
Preventing Malfunctions	31	(2)
Chapter 6: Practical, Feasible, and Cost-Effective Mistake-Proofing	33	(4)
Practical Mistake-Proofing Solutions	33	(1)
Feasible Mistake-Proofing Solutions	34	(1)
Cost-Effective Mistake-Proofing Solutions	34	(3)
Chapter 7: Mistake-Proofing Steps	37	(12)
Step 1: Identify Problems	37	(4)
Step 2: Prioritize Problems	41	(4)
Step 3: Find the Root Cause	45	(1)
Step 4: Create Solutions	46	(1)
Step 5: Measure the Results	46	(3)
Chapter 8: FMEA and Mistake-Proofing	49	(4)
Conducting an FMEA	49	(4)
Chapter 9: Examples of Linking Methods and Outcomes	53	(10)
Example 1: Packaging Line for Greeting Cards	53	(3)
Example 2: Electronic-Circuit-Board Assembly	56	(2)
Example 3: Loading Tanker with Liquid Paint	58	(5)
Appendix	63
List of Mistake-Proofing Process Tools	63	(1)
Related Resources	64	(1)
Awards	64