Behavior in Organizations

by Shani, A. B.; Lau, James Brownlee

• ISBN13: 9780072485752
• ISBN10: 0072485752
• Edition: 8th
• Format: Paperback
• Copyright: 2004-03-12
• Publisher: MCGRAW HILL HIGHER EDUCATION

Summary

Behavior in Organizations, 8/e, by Shani and Lau, takes a hands-on, experiential approach to organization behavior. The majority of the exercises, role-playing simulations, and cases were developed in and for management training workshops. The cases themselves represent different industries and organizations around the globe with diverse size, product, service, and cultures. Experiential methods provide a powerful stimulus for learning, growth, and change by helping participants focus on their own behaviors and reactions as data.

Table of Contents

PART I: THE ORGANIZATIONAL BEHAVIOR CONTEXT

1. Organizational Behavior: An Overview

2. Expectations, Learning, and Appreciative Inquiry

3. Leadership Dynamics

PART II: MANAGING TEAMS

4. Team Problem Solving, Decision Making, and Effectiveness

5. Group Dynamics and Performance

6. Conflict Management and Negotiations

PART III: UNDERSTANDING AND MANAGING INDIVIDUALS

7. Appreciating Individual Differences

8. Motivation

9. Perception and Attribution

10. Communication

11. Stress and the Management of Stress

PART IV: MANAGING ORGANIZATIONAL PROCESSES

12. Organization and Work Design

13. Creativity and Innovation

14. Organization Culture

15. Organizational Change, Development, and Learning

PART V: UNDERSTANDING AND MANAGING EMERGING COMPLEX PROCESSES (ADVANCED MODULES -- ON THE WWW)

16. Career Planning and Development

17. Knowledge Management Processes

18. Technology and Computer-based Technology