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9780471955870

Benchmarking Workbook With Examples and Ready-Made Forms

by
  • ISBN13:

    9780471955870

  • ISBN10:

    0471955876

  • Edition: 1st
  • Format: Paperback
  • Copyright: 1995-12-04
  • Publisher: Wiley
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Supplemental Materials

What is included with this book?

Summary

This book explains what makes benchmarking such an effective tool for accomplishing change. It also describes methods stage-by-stage, giving practical examples designed to help the reader apply benchmarking in various situations.

Author Biography

Bengt Karlöf is the senior partner and president of Karlof and Partners Consultancy, a Swedish-based strategy consultancy with worldwide interests. Renowned for his work in the area of strategic development, Bengt Karlof has acted as a consultant for numerous major organizations in both the public and private sectors over the past ten years. He lectures widely in both academic institutions and at management seminars on all aspects of strategy. He has written a number of books on the subject which have been translated into several languages. Always from a practical stance, Bengt Karlof's aim is to produce a business strategy which will make organizations work more efficiently.

Table of Contents

What Is Benchmarking?
Phases of Benchmarking.
Benchmarking Organization.
What to Benchmark.
Benchmarking Partners.
Information Gathering.
Analysis.
Implementation.
Case Histories.
Follow-up and Benchlearning.
Work Forms.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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