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9789087531270

Best Practice: A Management Guide Set

by
  • ISBN13:

    9789087531270

  • ISBN10:

    9087531273

  • Format: Paperback
  • Copyright: 2008-06-01
  • Publisher: Van Haren Publishing
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List Price: $45.33
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Summary

The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3 . A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well. What are the key service management processes? What is the lifecycle approach?

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