Best Practices in Lean Six Sigma Process Improvement : A Deeper Look

by Schonberger, Richard J.

• ISBN13: 9780470168868
• ISBN10: 0470168862
• Format: Hardcover
• Copyright: 2007-12-04
• Publisher: Wiley
• More Book Details
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Summary

What we've learned (or failed to learn) to compete globally Why are some companies highly successful with their lean Six Sigma performance management initiatives, while most are not? Best Practices in Lean Six Sigma Process Improvement shows readers how to get process improvement going, and keep it going for many years. The key is an expended concentration on what are most important to customers, namely quality, response time, flexibility, and value. The author provides readers with valuable benchmarks and best-practice models based on results from his own extensive, long-ranging research, including hard data from 1,200 companies throughout the world.Richard J. Schonberger (Bellevue, WA) is President of Schonberger Production and has been awarded both the Shingo Prize for Excellence in Manufacturing as well as the Institute of Industrial Engineers (IIE)'s Production and Inventory Control Award.

Author Biography

Richard Schonberger is President of Schonberger & Associates, Inc., providing lectures, seminars, and advisory services to industrial and business organizations worldwide. Originator of the term and concepts of world-class manufacturing, he is author of numerous books, as well as some 150 articles in periodicals ranging from Harvard Business Review and the Wall Street Journal to Quality Progress and the Journal of Cost Management. He has been awarded the Shingo Prize for Excellence in Manufacturing and the British Institution of Production Engineers' International Award in Manufacturing Management, and has received the Institute of Industrial Engineers (IIE)'s Production and Inventory Control Award.

Table of Contents

Preface	p. vii
Hyper-Competition	p. 1
Magnitude Advances in Competitive Standards and Technologies	p. 3
Global Leanness: An Unstable Phenomenon	p. 10
Big Question: Does Lean Beget Financial Success?	p. 22
Ultimate Trend: Improving the Rate of Improvement	p. 26
Improvement Gone Wrong-And Made Right	p. 45
Waste Elimination, Kaizen, and Continuous Improvement: Misdefined, Misunderstood	p. 47
The Metrics Trap	p. 56
The Case against (Much of) Management Goal Setting	p. 71
Building a Competitive Fortress	p. 83
Fortress by Culture	p. 85
Vengeful Numbers	p. 94
Process Improvement: Stretching Company Capabilities	p. 102
Unique Business Models (Big Ideas)	p. 111
What Goes Wrong: Impressive Companies and Their Weak Spots	p. 119
Does Rapid Growth Put the Brakes on Lean?	p. 121
Losing Their Way-or Not	p. 132
Leanness: A Changing Landscape	p. 155
Global Lean Champions: Passing the Torch	p. 157
How Overweight Companies Get Lean	p. 170
Flow-Through Facilities	p. 182
External Linkages	p. 195
Why Industries Rank Where They Do	p. 213
Leanness Rankings for Thirty-Three Industrial Sectors	p. 215
Electronics: A Metamorphosis	p. 221
Motor-Vehicle Industry: Earliest but Lagging	p. 231
Aerospace-Defense: OEMs Are Soaring; Suppliers Are Not	p. 245
Other Industries	p. 256
Epilogue	p. 273
Index	p. 275
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