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Table of Contents | p. iii |
Table of Figures | p. vi |
Table of Tables | p. vi |
Acknowledgements | p. vii |
Introduction: The Compass | p. 1 |
Getting Started: The Map | p. 3 |
Where to Begin: A Dilemma | p. 3 |
Management--Leadership Continuum | p. 5 |
Organizational Learning | p. 6 |
Systems Thinking | p. 7 |
Teams and Workgroups | p. 8 |
Followership | p. 9 |
Mentorship | p. 10 |
Stewardship and Servant Leadership | p. 11 |
Protegee | p. 12 |
Supervise | p. 13 |
Manage | p. 14 |
Tying it all together | p. 14 |
Management--Leadership Continuum | p. 15 |
Historical Aspect of Management | p. 16 |
Current Application of Management Theory | p. 18 |
Planning for Leadership | p. 20 |
The Bottom Line | p. 22 |
Organizational Learning | p. 23 |
Organizational Structure | p. 23 |
Organization of the Clan | p. 24 |
Fiefdom | p. 25 |
Hierarchical Structure | p. 27 |
Market Driven Organization Structures | p. 29 |
Additional Thoughts on Organizations | p. 33 |
Leadership Practice | p. 34 |
Dance of Blind Reflex | p. 35 |
Implications for Managers | p. 36 |
Systems Thinking | p. 39 |
Personal Mastery | p. 41 |
Mental Models | p. 43 |
Shared Vision | p. 44 |
Team Learning | p. 45 |
Systems Thinking | p. 46 |
Implementing a Systems Approach | p. 47 |
Barry Oshry's View | p. 48 |
Environmental Impact | p. 51 |
Approaches to Ensure Survival | p. 52 |
Overlooked Processes of Survival | p. 53 |
Breakdown of Relationships | p. 53 |
Additional Thoughts | p. 53 |
Teams | p. 55 |
What are teams? | p. 55 |
Most teams begin as work groups | p. 57 |
High performance work groups | p. 58 |
The beginning of a team structure | p. 59 |
Defining a high performance team | p. 59 |
Organizational Support | p. 60 |
The Implications of Teams | p. 61 |
From Leadership to Followership, At Last | p. 62 |
Mentorship | p. 65 |
Advisory Role | p. 66 |
Providing Access | p. 66 |
Training and Education | p. 67 |
Encouragement | p. 68 |
Stewardship and Servant Leadership | p. 69 |
Servant Leadership is not new | p. 69 |
Stewardship | p. 71 |
Protegee | p. 73 |
Trust | p. 73 |
Loyalty | p. 74 |
Personal Loyalty | p. 74 |
Organizational Loyalty | p. 75 |
Selecting a Mentor | p. 76 |
Supervise | p. 77 |
Established and Respected Authority | p. 77 |
Technical Competence | p. 78 |
Well Respected | p. 78 |
Administrative Capabilities | p. 79 |
Administrative Supervisor | p. 80 |
Training Opportunity | p. 81 |
Relationship to Workers | p. 81 |
Manage | p. 83 |
Policy | p. 84 |
Information gathering | p. 85 |
SWOT Analysis | p. 85 |
Dynamic SWOT | p. 87 |
Formulation | p. 89 |
Implementation | p. 89 |
Evaluation and control | p. 90 |
Management in Action | p. 91 |
Learning Throughout The Process | p. 92 |
References | p. 95 |
About the Author | p. 97 |
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