Beyond Smart Lawyering with Emotional Intelligence

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  • Format: Paperback
  • Copyright: 2018-06-07
  • Publisher: American Bar Association
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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.


Everyone is familiar with "IQ"—intelligence quotient. Most lawyers put their IQ scores up there with their SAT and LSAT scores as generally acknowledged evidence of their competence. But what is your emotional intelligence quotient? And why should you care?

“Emotional intelligence” (EI) is the ability to recognize, understand, and regulate our own and others' emotions. Industries worldwide have incorporated EI into their education, hiring, training, and management programs to maximize performance. BEYOND SMART: LAWYERING WITH EMOTIONAL INTELLIGENCE is the first comprehensive guide to understanding and raising emotional intelligence in the unique context of law practice. It explains the origins of EI, a lawyer's historic role in developing the concept, how lawyers compare in EI to other professionals and how to determine your level of EI. Beyond Smart also outlines how:

  • Emotionally intelligent lawyers are smarter, better practitioners—as negotiators, litigators and judges, make more money, and are physically and mentally healthier;
  • Emotionally intelligent law departments and law firms profit from more effective leadership, greater performance, enhanced teamwork, and increased client satisfaction, as well as lower attrition, healthcare and professional liability costs;
  • Emotionally intelligent practices can thrive in an increasingly competitive and technologically complex marketplace, even outperforming artificial intelligence; and
  • Individuals, workplaces and law schools can take steps to raise emotional intelligence.

This user-friendly, practical resource is designed for today's legal professional who desires to improve their communication, client service and leadership skills and create a high performance, high functioning workplace.

Author Biography

Ronda Muir, Founder and Principal of Law People Management, LLC, is a leading authority on solutions to people management chal-lenges unique to the legal industry. She draws from years of practicing law in New York and Europe, both as outside counsel and in-house counsel, coupled with advanced study in behavioral science. Ronda has advised corporate law departments and law firms of all sizes across the country on increasing profitability by aligning structure, leadership, compensation, professional development, and culture to enhance client service. She is a frequent speaker, an award-winning author, and publishes http://www.LawPeopleBlog.com.

Table of Contents

Preface ix

Acknowledgments xv

About the Author xvii

Chapter 1:

What Is Emotional Intelligence? Understanding

Emotional Intelligence and Its Benefits 1

Chapter 2:

Are Lawyers Emotionally Intelligent? 41

Chapter 3:

The Business Case for Emotionally Intelligent Lawyers:

Four Advantages Emotional Intelligence Brings to

Your Practice 81

Chapter 4:

Four Ways Emotional Intelligence Builds More Successful

Law Firms and Law Departments 169

Chapter 5:

Four Steps to Achieving an Emotionally Intelligent

Workplace 251

Chapter 6:

What Is My Emotional Intelligence? 333

Chapter 7:

How Do I Raise My Emotional Intelligence? 343

Chapter 8:

The Role of Law Schools 379

Appendix: Assessment and Development Resources 397

Bibliography 419

Index 469

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