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Foreword | p. xi |
Preface | p. xiii |
Executive Summary | p. xvii |
Introduction | p. 1 |
Why Learning in Governments? | p. 1 |
A Concept to Organize Learning in Governments | p. 3 |
Outline of the Book | p. 5 |
Analytical and Theoretical Considerations | p. 9 |
Analytical Concepts of Governmental Learning | p. 11 |
Historical Analysis | p. 11 |
Origins | p. 12 |
Learning Approaches | p. 16 |
Today's Practices | p. 19 |
Learning Approaches Today | p. 20 |
Practical Application | p. 24 |
Types of Events | p. 29 |
Particularities and Lessons | p. 34 |
Particularities and Barriers | p. 34 |
Lessons from Past and Current Practices | p. 39 |
Theoretical Concepts of Governmental Learning | p. 43 |
Democratic Government, Democratic Governance, and Governmental Learning | p. 43 |
Concepts of Democratic Government and Democratic Governance | p. 44 |
Policy Analysis and Governmental Learning | p. 47 |
Knowledge in Democratic Governance | p. 49 |
Concepts of Knowledge Creation | p. 50 |
Knowledge Creation in Democratic Governance | p. 53 |
Learning Theories | p. 57 |
Individual Learning | p. 58 |
Organizational Learning | p. 62 |
A New Concept of Governmental Learning-The Learning Spiral | p. 67 |
Learning System and Learning Process | p. 67 |
Learning System | p. 68 |
The Learning Process and Its Methodology | p. 69 |
Stages of the Learning Spiral | p. 73 |
Conceptualization | p. 73 |
Triangulation | p. 74 |
Accommodation | p. 76 |
Internalization | p. 77 |
Externalization | p. 78 |
Reconceptualization | p. 80 |
Transformation | p. 81 |
Configuration | p. 82 |
Practice of the Learning Spiral | p. 84 |
Template and Organization | p. 84 |
Evaluation and Results Framework | p. 88 |
Practical Application | p. 93 |
International Conference | p. 95 |
Conference Reader-Conceptualization Stage | p. 95 |
Sixty Federal and Decentralized Countries-Triangulation Stage | p. 97 |
Introduction of the Conference Reader-Accommodation Stage | p. 98 |
Work Sessions-Internalization Stage | p. 99 |
Dialogue Tables-Externalization Stage | p. 101 |
Expert Summaries-Reconceptualization Stage | p. 104 |
Interactive Plenary Panels-Transformation Stage | p. 104 |
Conference Proceedings-Configuration Stage | p. 105 |
Final Comments and Evaluation | p. 105 |
Reflections from Robert D. Ebel, Deputy Chief Financial Officer and Chief Economist of the Washington, DC, Government | p. 107 |
Reflections from Bob Rae, Former Premier of Ontario and Current Member of the Parliament of Canada | p. 109 |
Multiyear Global Program Roundtables | p. 111 |
Theme Template-Conceptualization Stage | p. 112 |
Twelve Federal Countries-Triangulation Stage | p. 113 |
Program Manual-Accommodation Stage | p. 113 |
Country Roundtables-Internalization Stage | p. 114 |
International Roundtable-Externalization Stage | p. 114 |
Theme Paper-Reconceptualization Stage | p. 116 |
Online Discussion Forum-Transformation Stage | p. 117 |
Handbook and Booklet Series-Configuration Stage | p. 117 |
Final Comments and Evaluation | p. 118 |
Reflections from Arnold Koller, Former President of Switzerland | p. 119 |
Study Tour | p. 123 |
2005 Iraqi Constitution-Conceptualization Stage | p. 123 |
Four Judiciary Systems-Triangulation Stage | p. 124 |
Study Tour Program-Accommodation Stage | p. 125 |
Field Trips-Internalization Stage | p. 126 |
Reflection Sessions-Externalization Stage | p. 127 |
Vision of Iraqi Judiciary System-Reconceptualization Stage | p. 127 |
Political Roadmap-Transformation Stage | p. 128 |
CD-ROM-Configuration Stage | p. 128 |
Final Comments and Evaluation | p. 129 |
Reflections from Medhat Al Mahmoud, Chief Justice of the Federal Supreme Court and President of the Higher Judicial Council of Iraq | p. 130 |
Evaluation-Based Workshop | p. 133 |
Four Evaluation Reports-Conceptualization Stage | p. 134 |
Eight African Countries-Triangulation Stage | p. 135 |
Concept Note and Guidance Note-Accommodation Stage | p. 135 |
Plenary Sessions-Internalization Stage | p. 137 |
Breakout Groups-Externalization Stage | p. 138 |
Review of Evaluation Reports-Reconceptualization Stage | p. 139 |
Action Plan-Transformation Stage | p. 139 |
Brochure-Configuration Stage | p. 139 |
Final Comments and Evaluation | p. 140 |
Reflections from Ato Ahmed Mohammed Ali, Director of Planning and Programming Directorate, Ministry of Capacity Building of the Government of Ethiopia | p. 141 |
Multimedia Training and E-Learning Initiative | p. 145 |
Core Learning Components-Conceptualization Stage | p. 146 |
Global Target Audience-Triangulation Stage | p. 147 |
Users' Manual-Accommodation Stage | p. 148 |
Online Questionnaire-Internalization Stage | p. 149 |
Online Dialogue Exchange-Externalization | p. 150 |
Process Monitoring-Reconceptualization Stage | p. 152 |
Scenario Exercises and Rapid Results Approach-Transformation Stage | p. 152 |
Revision of CLCs-Configuration Stage | p. 154 |
Final Comments and Evaluation | p. 154 |
Reflections from Govindan G. Nair, Lead Economist, Public-Private Partnerships, World Bank Institute | p. 155 |
Conclusions and Outlook | p. 157 |
Conclusions | p. 157 |
Outlook | p. 159 |
Bibliography | p. 163 |
List of Boxes, Figures, Tables, and Pictures | p. 179 |
Author Biographies | p. 183 |
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