Summary

This is a benchmark overview of current approaches and research in the study of international management and organizations, with a focus on implementation issues in a globalized context. The volume is structured into sections covering the global context, global competencies, teaming and leading, executing strategic initiatives globally, and special issues in developing and transitioning economies. These sections are framed and contextualized by an introduction from the editors. Topical subjects covered include developing a global mindset, managing global virtual teams, knowledge management in multinationals, and the effects of globalization.

Author Biography

Henry W. Lane, Martha L. Maznevski, Mark E. Mendenhall, and Jeanne McNett are a highly regarded team of writers and teachers on international management.

Harry Lane is the Darla and Frederick Brodsky Trustee Professor in Global Business at Northeastern University.

Martha L. Maznevski is Professor of Organizational Behavior and International Management at the International Institute for Management Development, Lausanne.

Mark E. Mendenhall is the J. Burton Frierson Chair of Excellence in Business Leadership at the University of Tennessee, Chattanooga.

Jeanne McNett is Associate Professor of Management at Assumption College in Massachusetts.

The editors have helped create the International Organizations Network, ION, to develop high-quality international management research on organizational and behavioral issues and increase its impact on management education and practice. ION has provided the authors, the research base, and worldwide teaching experience for this important new handbook on the complexities of global management behavior.

List of Figures

viii

Notes on the Contributors

Preface

xix

PART I INTRODUCTION: UNDERSTANDING PEOPLE AND CONTEXT

(54)

1 Globalization: Hercules Meets Buddha

(23)

HENRY W. LANE, MARTHA L. MAZNIEVSKI, AND MARK E. MENDENHALL

2 People in Global Organizations: Culture, Personality, and Social Dynamics

(29)

MARY YOKO BRANNEN, CAROLINA GÓMEZ, MARK F. PETERSON, LAURENCE ROMANI, LILACH SSAGIV, AND PEI-CHUAN WU

PART II GLOBAL COMPETENCIES

(116)

3 Global Competencies: An Introduction

(24)

ALLAN BIRD AND JOYCE S. OSLAND

4 The Crucial Yet Illusive Global Mindset

(13)

NAKIYE BOYACIGILLER, SCHON BEECHLER, SULLY TAYLOR, AND ORLY LEVY

5 Mindful Communication

(15)

DAVID C. THOMAS AND JOYCE S. OSLAND

6 Creating and Building Trust

109

(12)

ELLEN WHITENER AND GUNTER K. STAHL

7 Boundary Spanning

121

(13)

SCHON BEECHLER, MIKAEL SONDERGAARD, EDWIN L. MILLER, AND ALLAN BIRD

8 Building Community through Change

134

(18)

JOYCE S. OSLAND

9 Making Ethical Decisions

152

(19)

JEANNE MCNETT AND MIKAEL SØNDERGAARD

PART III LEADING AND TEAMING

171

(102)

Introduction

10 Leading in a Global Context: Vision in Complexity

172

(27)

DEANNE N. DEN HARTOG

11 Designing and Forming Global Teams

199

(28)

JULIA C. GLUEING AND CRISTINA B. GIBSON

12 Effective Team Processes for Global Teams

227

(23)

SUE CANNEY DAVISON AND BJORN Z. EKELUND

13 Performance Management in Global Teams

250

(23)

BRADLEY L. KIRKMAN AND DEANNE N. DEN HARTOG

PART IV EXECUTING STRATEGIC INITIATIVES GLOBALLY

273

(106)

14 Managing Knowledge in Global Organizations

275

(14)

TATIANA KOSTOVA, NICHOLAS ATHANASSIOU, AND IRIS BERDROW

15 External Sourcing of Knowledge in the International Firm

289

(11)

JULIAN BIRKINSHAW

16 Seeking Global Advantage with Information Management and Information Technology Capabilities

300

(22)

DONALD A. MARCHAND

17 Global Account Management: New Structures, New Tasks

322

(20)

JULIAN BIRKINSHAW AND JOSEPH J. DISTEFANO

18 Barriers and Bonds to Knowledge Transfer in Global Alliances and Mergers

342

(20)

HENRY W. LANE, DANNA GREENBERG, AND IRIS BERDROW

19 Managing Complexity in the Global Innovation Process: A Networks and Social Capital Solution

362

(17)

EDWARD F. MCDONOUGH III, FRANCIS C. SPITAL, AND NICHOLAS ATHANASSIOU

PART V SPECIAL ISSUES IN DEVELOPING AND TRANSITIONING ECONOMIES

379

Introduction

381

(6)

JOYCE S. OSLAND AND SUE CANNEY DAVISON

20 The Developing World: Toward a Managerial Understanding

387

(19)

BETTY JANE PUNNETT

21 Leadership and Teamwork in the Developing Country Context

406

(17)

ZEYNEP AYCAN

22 Gaining Legitimacy: Management's Challenge in Developing and Transitioning Economies

423

(19)

DANIEL J. MCCARTHY AND SHEILA M. PUFFER

23 Management in Action in Developing Countries

442

(19)

TERENCE JACKSON

Index

461

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