The Blackwell Handbook of Global Management A Guide to Managing Complexity

by Lane, Henry W.; Maznevski, Martha L.; Mendenhall, Mark E.; McNett, Jeanne

• ISBN13: 9780631231936
• ISBN10: 0631231935
• Edition: 1st
• Format: Hardcover
• Copyright: 2004-02-13
• Publisher: Wiley-Blackwell

Summary

This is a benchmark overview of current approaches and research in the study of international management and organizations, with a focus on implementation issues in a globalized context. The volume is structured into sections covering the global context, global competencies, teaming and leading, executing strategic initiatives globally, and special issues in developing and transitioning economies. These sections are framed and contextualized by an introduction from the editors. Topical subjects covered include developing a global mindset, managing global virtual teams, knowledge management in multinationals, and the effects of globalization.

Author Biography

Henry W. Lane, Martha L. Maznevski, Mark E. Mendenhall, and Jeanne McNett are a highly regarded team of writers and teachers on international management.

Harry Lane is the Darla and Frederick Brodsky Trustee Professor in Global Business at Northeastern University.

Martha L. Maznevski is Professor of Organizational Behavior and International Management at the International Institute for Management Development, Lausanne.

Mark E. Mendenhall is the J. Burton Frierson Chair of Excellence in Business Leadership at the University of Tennessee, Chattanooga.

Jeanne McNett is Associate Professor of Management at Assumption College in Massachusetts.

The editors have helped create the International Organizations Network, ION, to develop high-quality international management research on organizational and behavioral issues and increase its impact on management education and practice. ION has provided the authors, the research base, and worldwide teaching experience for this important new handbook on the complexities of global management behavior.

Table of Contents

List of Figures	viii
Notes on the Contributors	x
Preface	xix
PART I INTRODUCTION: UNDERSTANDING PEOPLE AND CONTEXT	1	(54)
1 Globalization: Hercules Meets Buddha	3	(23)
HENRY W. LANE, MARTHA L. MAZNIEVSKI, AND MARK E. MENDENHALL
2 People in Global Organizations: Culture, Personality, and Social Dynamics	26	(29)
MARY YOKO BRANNEN, CAROLINA GÓMEZ, MARK F. PETERSON, LAURENCE ROMANI, LILACH SSAGIV, AND PEI-CHUAN WU
PART II GLOBAL COMPETENCIES	55	(116)
3 Global Competencies: An Introduction	57	(24)
ALLAN BIRD AND JOYCE S. OSLAND
4 The Crucial Yet Illusive Global Mindset	81	(13)
NAKIYE BOYACIGILLER, SCHON BEECHLER, SULLY TAYLOR, AND ORLY LEVY
5 Mindful Communication	94	(15)
DAVID C. THOMAS AND JOYCE S. OSLAND
6 Creating and Building Trust	109	(12)
ELLEN WHITENER AND GUNTER K. STAHL
7 Boundary Spanning	121	(13)
SCHON BEECHLER, MIKAEL SONDERGAARD, EDWIN L. MILLER, AND ALLAN BIRD
8 Building Community through Change	134	(18)
JOYCE S. OSLAND
9 Making Ethical Decisions	152	(19)
JEANNE MCNETT AND MIKAEL SØNDERGAARD
PART III LEADING AND TEAMING	171	(102)
Introduction
10 Leading in a Global Context: Vision in Complexity	172	(27)
DEANNE N. DEN HARTOG
11 Designing and Forming Global Teams	199	(28)
JULIA C. GLUEING AND CRISTINA B. GIBSON
12 Effective Team Processes for Global Teams	227	(23)
SUE CANNEY DAVISON AND BJORN Z. EKELUND
13 Performance Management in Global Teams	250	(23)
BRADLEY L. KIRKMAN AND DEANNE N. DEN HARTOG
PART IV EXECUTING STRATEGIC INITIATIVES GLOBALLY	273	(106)
14 Managing Knowledge in Global Organizations	275	(14)
TATIANA KOSTOVA, NICHOLAS ATHANASSIOU, AND IRIS BERDROW
15 External Sourcing of Knowledge in the International Firm	289	(11)
JULIAN BIRKINSHAW
16 Seeking Global Advantage with Information Management and Information Technology Capabilities	300	(22)
DONALD A. MARCHAND
17 Global Account Management: New Structures, New Tasks	322	(20)
JULIAN BIRKINSHAW AND JOSEPH J. DISTEFANO
18 Barriers and Bonds to Knowledge Transfer in Global Alliances and Mergers	342	(20)
HENRY W. LANE, DANNA GREENBERG, AND IRIS BERDROW
19 Managing Complexity in the Global Innovation Process: A Networks and Social Capital Solution	362	(17)
EDWARD F. MCDONOUGH III, FRANCIS C. SPITAL, AND NICHOLAS ATHANASSIOU
PART V SPECIAL ISSUES IN DEVELOPING AND TRANSITIONING ECONOMIES	379
Introduction	381	(6)
JOYCE S. OSLAND AND SUE CANNEY DAVISON
20 The Developing World: Toward a Managerial Understanding	387	(19)
BETTY JANE PUNNETT
21 Leadership and Teamwork in the Developing Country Context	406	(17)
ZEYNEP AYCAN
22 Gaining Legitimacy: Management's Challenge in Developing and Transitioning Economies	423	(19)
DANIEL J. MCCARTHY AND SHEILA M. PUFFER
23 Management in Action in Developing Countries	442	(19)
TERENCE JACKSON
Index	461