The Blackwell Handbook of Mediation - Bridging Theory, Research and Practice

  • ISBN13:


  • ISBN10:


  • Edition: 1st
  • Format: eBook
  • Copyright: 2008-02-26
  • Publisher: Wiley-Blackwell

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $154.66 Save up to $15.47
  • Rent Book $139.19
    Add to Cart Free Shipping


Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Rental copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.


This handbook invites readers who are interested in mediation, negotiation, and conflict resolution to share the perspectives of experts in the field. Contributors include scholars, mediators, trainers, and negotiators, all of whom are passionate about their work.

The handbook takes an interdisciplinary approach to mediation, emphasizing both internal and external factors as important sources of influence when negotiating conflicts. It explores the cultural and institutional frameworks that have shaped intervention processes, and it considers which intervention techniques might work - when, how, and why. Particular topics covered include: understanding variation in mediation programs; the dynamics of power in child custody mediation; pre-mediation strategies for dealing with strong emotions; and developing a conflict-positive organization.

The Blackwell Handbook of Mediation affirms that the study of mediation, negotiation, and conflict resolution has moved beyond experimental research and descriptive analyses into a more sophisticated domain.

Author Biography

Margaret S. Herrman is the founding CEO of Herrman Group, a consultancy that helps people make decisions. She is also the founding co-principal investigator of the Mediator Skills Project at the University of Georgia. She recently retired as a Senior Associate and Director of Dispute Resolution Services at the Carl Vinson Institute of Government also at the University of Georgia.

Table of Contents


Notes on Contributors..

Part I; Setting the Stage for a Dialog.

1. Introduction(Margaret S. Herrman).

2. Mediation from Beginning to End: A Testable Model (Margaret S. Herrman, Nancy Hollett, and Jerry Gale).

Part II: Mediation and Negotiation Set in Their Contextual Frames.

3. Examining Mediation in Context: Toward Understanding Variations in Mediation Programs (Craig McEwen).

4. Policy, Practice, and Politics: Bargaining in the Shadow of Whitehall (Janet Walker and Sherrill Hayes).

5. The Role of Antecedent and Procedural Characteristics in Mediation: A Review of the Research (Roselle L. Willer).

6. Applying the Comprehensive Model to Workplace Mediation Research (Brian Polkinghorn and E. Patrick McDermott).

7. Restorative Justice Mediated Dialog (Mark S. Umbreit and Robert B. Coates).

Part III: Exploring Powerful Internal Dynamics.

8. Mediation as Framing and Framing within Mediation (Barbara Gray).

9. Does the Model Overarch ten Narrative Stream (John M. Winslade and Gerald D. Monk).

10. A Facework Frame for Mediation (Stephen Littlejohn and Kathy Domenici).

11. Mediation and the Forfold Model of Justice (Donald E. Conlon).

12. The Dynamics of Power in Child Custody Mediation (Donald T. Saposnek).

13. Emotion in Mediation: Implications, Applications, Opportunities and Challenges 9Tricia S. Jones).

Part IV: Extensions.

14. Preempting Disaster: Pre-Mediation Strategies to Deal with Strong Emotions (Danile L. Shapiro).

15. The Meaning of "Social" in Interpersonal Conflict and its Resolution (Sandra Schruijer and Leopold S. Vansina).

16. Manger as Mediator: Developing a Conflict-Positive Organization Dean Tjosvlod and Fang Su).

17. Mediation and Difficult Conflicts (Morton Deutsch).

18. Enhancing Mediator Artistry: Multiple Frames, Spirit, and Reflection in Action Neil H. Katz).

19. Of Time and the River: Notes on the Herman, Hollett, and Gale Model of Mediation (Kevin Avruch).

20. Mediation at the Millennium (Dean G. Pruitt).

21. A Trainer Responds to the Model 9Zena D. Zumeta).

22. Conclusion (Margaret S. Herrman).

Index of Citations.

General Index.

Rewards Program

Write a Review