The Blackwell Handbook of Organizational Learning and Knowledge Management

by Easterby-Smith, Mark; Lyles, Marjorie A.

• ISBN13: 9780631226727
• ISBN10: 0631226729
• Edition: 1st
• Format: Hardcover
• Copyright: 2003-07-09
• Publisher: Wiley-Blackwell

Summary

This is the state-of-the-art, international handbook for a field of inquiry that is still emergent and yet occupies a central position in contemporary management and organization theory. Mark Easterby-Smith and Marjorie Lyles have drawn together in their authoritative reference work original essays from the leading scholars in organizational learning and knowledge management around the world. Not least in importance is the linkage they make between these two adjacent areas: learning and knowledge are often debated separately despite their close relationship. In this volume leading scholars from the fields of organizational learning, the learning organization, knowledge management and organizational knowledge, examine the issues and debates, as well as the processes and management implications, that are key to each of these approaches. The resulting set of essays offers researchers and students an invaluable guide. Tracing the roots of learning and knowledge debates across the disciplines of economics, psychology, and social theory, and charting the key contributions scholars have made, this is a major, in-depth overview which all scholars of organizational learning and knowledge management will need on their shelves.

Author Biography

Mark Easterby-Smith is Associate Dean and Director of the Graduate Management School at Lancaster University. He was founder of the international journal Management Learning and is internationally renowned for his published work on organizational learning and management research methods. Currently he is Vice-Chair of the British Academy of Management.

Marjorie A. Lyles is Professor of International Strategic Management and the Kimball Faculty Fellow at the Indiana University Kelley School of Business, USA. She has worked in Europe, China, and the USA, and published seminal articles in the Strategic Management Journal and Journal of Management Studies on strategy and learning. She is widely recognized for her contribution to the field.

Table of Contents

List of Figures	viii
List of Tables	x
List of Contributors	xii
Foreword	xvii
Karl E. Weick
Introduction: Watersheds of Organizational Learning and Knowledge Management	1	(16)
Mark Easterby-Smith
Marjorie A. Lyles
Part I Disciplinary Perspectives	17	(126)
Psychological Perspectives Underlying Theories of Organizational Learning	19	(19)
Robert DeFillippi
Suzyn Ornstein
Social Learning Theory: Learning as Participation in Social Processes	38	(16)
Bente Elkjaer
Knowledge Sharing and ICTs: A Relational Perspective	54	(24)
Niall Hayes
Geoff Walsham
Knowledge Management: What Can Organizational Economics Contribute?	78	(26)
Nicolai J. Foss
Volker Mahnke
Knowledge Management: The Information Technology Dimension	104	(18)
Maryam Alavi
Amrit Tiwana
Organizational Learning and Knowledge Management: Toward an Integrative Framework	122	(21)
Dusya Vera
Mary Crossan
Part II Organizational Learning and Learning Organizations	143	(160)
Organizations as Learning Portfolios	145	(16)
Anthony J. DiBella
Intersubjectivity and Community Building: Learning to Learn Organizationally	161	(24)
Josh Plaskoff
Understanding Outcomes of Organizational Learning Interventions	185	(27)
Amy C. Edmondson
Anita Williams Woolley
The Impact of Intercultural Communication on Global Organizational Learning	212	(21)
Sully Taylor
Joyce S. Osland
Knowledge Seeking FDI and Learning across Borders	233	(20)
Shige Makino
Andrew C. Inkpen
Beyond Alliances: Towards a Meta-Theory of Collaborative Learning	253	(25)
Jane E. Salk
Bernard L. Simonin
Absorptive Capacity: Antecedents, Models, and Outcomes	278	(25)
Frans A.J. Van Den Bosch
Raymond Van Wijk
Henk W. Volberda
Part III Organizational Knowledge and Knowledge Management	303	(190)
Knowledge Management and Competitive Advantage	305	(19)
Bala Chakravarthy
Sue McEvily
Yves Doz
Devaki Rau
Narrative Knowledge in Action: Adaptive Abduction as a Mechanism for Knowledge Creation and Exchange in Organizations	324	(19)
Caroline A. Bartel
Raghu Garud
Dominant Logic, Knowledge Creation, and Managerial Choice	343	(13)
Richard A. Bettis
Sze-Sze Wong
Innovation and Knowledge Management: Scanning, Sourcing, and Integration	356	(16)
Paul Almeida
Anupama Phene
Rob Grant
Knowledge Sharing and the Communal Resource	372	(21)
Georg Von Krogh
Organizational Forgetting	393	(17)
Pablo Martin De Holan
Nelson Phillips
Do We Really Understand Tacit Knowledge?	410	(18)
Haridimos Tsoukas
Knowledge and Networks	428	(26)
Raymond Van Wijk
Frans A.J. Van Den Bosch
Henk W. Volberda
The Political Economy of Knowledge Markets in Organizations	454	(19)
Rob Cross
Laurence Prusak
Barriers to Creating Knowledge	473	(20)
Mikelle A. Calhoun
William H. Starbuck
Part IV Problematizing Organizational Learning and Knowledge	493	(160)
Discourses of Knowledge Management and the Learning Organization: Their Production and Consumption	495	(18)
Harry Scarbrough
Jacky Swan
Stickiness: Conceptualizing, Measuring, and Predicting Difficulties in the Transfer of Knowledge within Organizations	513	(22)
Gabriel Szulanski
Rossella Cappetta
Social Identity and Organizational Learning	535	(22)
John Child
Suzana Rodrigues
Emotionalizing Organizational Learning	557	(18)
Stephen Fineman
Learning from Organizational Experience	575	(26)
John S. Carroll
Jenny W. Rudolph
Sachi Hatakenaka
Deliberate Learning and the Evolution of Dynamic Capabilities	601	(22)
Maurizio Zollo
Sidney G. Winter
Semantic Learning as Change Enabler: Relating Organizational Identity and Organizational Learning	623	(16)
Kevin G. Corley
Dennis A. Gioia
Organizational Learning and Knowledge Management: Agendas for Future Research	639	(14)
Marjorie A. Lyles
Mark Easterby-Smith
Index	653