Boundary Spanning Leadership: Six Practices for Solving Problems, Driving Innovation, and Transforming Organizations

by Ernst, Chris; Chrobot-Mason, Donna

• ISBN13: 9780071638876
• ISBN10: 0071638873
• Edition: 1st
• Format: Hardcover
• Copyright: 2010-11-10
• Publisher: McGraw-Hill Education

Summary

The most effective tools and techniques for managers who need to drive innovation across cultural, organizational, and geographic boundariesBoundaries exist, whether among cultures or across physical distances. What matters most is how you work to bridge these divides to leverage their team's wide-ranging talents and abilities to deliver value. Powered by data from the Leadership Across Differences project, a global research initiative of The Center for Creative Leadership (CCL),Boundary Spanning Leadershipprovides a world of vital guidance, tools, and knowledge that lets you resolve conflicts, eliminate miscommunication, and foster collaboration among diverse teams.Built around Six Key Practices: Buffering: Creating Safety Reflecting: Fostering Respect Connecting: Building Trust Mobilizing: Developing Community Weaving: Advancing Interdependence Transforming: Catalyzing Reinvention . . .Boundary Spanning Leadershipwill help you transform borders from flashpoints for conflict and limitation into the frontiers of break-through ideas and solutions, and ways to reinvent your organization.Inside:The Shifting Leadership Landscape: Don't Look Now Identity Groups: Work in a World of Us and Them Boundary Mapping and Boundary-Setting Tactics: Drawing the Line The Leader's Role: Fostering Collaboration Toward a Creative, Collaborative Future

Author Biography

Author Information

Chris Ernst (Greensboro, NC) is Director—APAC Research & Innovation for the Center for Creative Leadership, and coauthor of Success for the New Global Manager.
Donna Chrobot-Mason (Cincinnati, Ohio) is an associate professor with the Center for Organizational Leadership at the University of Cincinnati.

Table of Contents

Foreword	p. xv
Preface	p. xxi
Acknowledgments	p. xxix
Introduction	p. 1
The Forces That Pull us Apart and Bring us Together	p. 15
The Shifting Leadership Landscape	p. 17
Us and Them: Why Identity Matters	p. 40
Intergroup Boundaries: The great Divide	p. 57
Managing Boundaries	p. 81
Buffering: Creating Safety	p. 84
Reflecting: Fostering Respect	p. 104
Forging Common Ground	p. 127
Connecting: Building Trust	p. 130
Mobilizing: Developing Community	p. 150
Discovering New Frontiers	p. 169
Weaving: Advancing Interdependence	p. 172
Transforming: Enabling Reinvention	p. 197
The Nexus Effect	p. 219
The Nexus Effect and You	p. 221
Toward an Interdependent, Collaborative Future	p. 247
About The Research	p. 255
Boundary Spanning Leadership Summary Table	p. 269
Where to go Next: CCL Resources for Boundary Spanning Leadership	p. 273
Notes	p. 281
Index	p. 291
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