Foreword | p. ix |
Preface | p. xiii |
Introduction: The Challenge of Changing a Complex System | p. 1 |
No Excuses: Transforming Urban School Districts | p. 7 |
School Reform in Chicago, 1988-2005 | p. 11 |
History | p. 13 |
What Worked in High-Gain Schools? | p. 17 |
What Did Not Work? | p. 19 |
Drawing the New Map: The Three Organizing Principles | p. 24 |
Consistency: One Vision in the Classroom and the Central Office | p. 24 |
Case Study-Superintendent Jerry Anderson, Brazosport, Texas | p. 25 |
Simultaneity: Work Everywhere at Once | p. 28 |
Case Study-Superintendent Tom Payzant, Boston, Massachusetts | p. 29 |
Quality: Learn from the Best | p. 31 |
Focus Here: Four Necessary Strategies | p. 33 |
Create Leaders at Every Level | p. 34 |
Case Study-Superintendent Tom Payzant, Boston, Massachusetts | p. 38 |
Transform the Structure and Culture | p. 39 |
Case Study-Decentralization, Autonomy, and Accountability in Chicago, San Diego, Boston, and Houston | p. 44 |
Improve Instruction | p. 47 |
Involve Parents and Make Funding Adequate and Equitable | p. 50 |
In the Driver's Seat: Lessons from Big-City Superintendents | p. 55 |
Case Study-Improving Business Practices-Superintendents Alan Bersin, Tom Payzant, and Kaye Stripling in San Diego, Boston, and Houston | p. 57 |
Case Study-Managing Resistance to Change-Former Superintendent Alan Bersin, San Diego | p. 58 |
What They Share: A Final Overview | p. 60 |
No Time to Waste: Expert Strategies for Accelerating Change | p. 65 |
Create More Effective Leaders at Every Level | p. 67 |
Recruiting and Training Effective School Leaders: What Will It Take? | p. 70 |
Developing School Leaders: Issues and Ideas in Professional Development | p. 77 |
School District Leadership in a Time of Accountability | p. 84 |
Transform the Structure and Culture of the System | p. 91 |
Large-Scale Improvement in Urban Public School Systems: The Next Generation of Reform | p. 93 |
The Silence of the System: Why Organizations Can't Learn | p. 102 |
"People Treat You Differently If You Have Money": School-Site Decision Making in Edmonton | p. 109 |
Whole-School and Systemwide Reform: Problems and Promises | p. 115 |
Early Education, Care, and School Success | p. 122 |
High School Redesign: What's Working | p. 128 |
Improving Student Achievement Through Labor-Management Collaboration | p. 134 |
Improve the Quality of Instruction | p. 148 |
Urban Teaching: Strategies for Quality | p. 150 |
Improving Student Learning Through Enhanced Teacher Quality | p. 168 |
Cultivating Accountability: Creating Conditions for All Students to Achieve High Standards | p. 175 |
Build Effective Support with Parents and Funding | p. 186 |
Improving Parent Engagement | p. 188 |
Education Reform and School Finance | p. 198 |
Leading Change: How to Transform a System That Resists Improvement | p. 207 |
When "Best Practice" Is Not Enough: Three Studies | p. 209 |
Foundations for Success | p. 209 |
An Impossible Job? | p. 211 |
School Communities That Work | p. 212 |
What These Studies Lack | p. 213 |
The High-Performance Paradigm Shift | p. 215 |
Continuous Improvement for Schools and Districts | p. 218 |
Fourteen Points for Continuous Improvement in Education | p. 219 |
The Z Process for Leading Change: How You Do It Is Even More Important Than What You Do | p. 224 |
Readiness | p. 225 |
Redesign | p. 226 |
Implementation and Improvement | p. 226 |
Applying the Z Process: How Brazosport Closed the Gap | p. 227 |
More Ideas for Using the Z | p. 229 |
The Leadership Needed | p. 232 |
Pulling It All Together | p. 233 |
Don't Let This Book Sit on a Shelf: A Call to Action | p. 236 |
About the Authors | p. 239 |
Index | p. 244 |
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