Bridges Not Walls: A Book About Interpersonal Communication

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  • Edition: 11th
  • Format: Paperback
  • Copyright: 2011-06-17
  • Publisher: McGraw-Hill Education

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Supplemental Materials

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Since the first edition in 1973, Bridges Not Walls has examined the power and promise of interpersonal communication in intimate relationships, families, communities, and cultures. The text presents a broad range of scholarly and popular articles drawn from several disciplines, including communication, psychology, and philosophy, all chosen for their understandability and practical applicability. Within these readings are thought-provoking discussions of interpersonal contact, identity-management, verbal and nonverbal cues, perception, listening, assertiveness and self-disclosure, family communication, intimacy and social support, defensiveness and hurtful communication, conflict management, culture, and dialogue. Together, the readings emphasize the social and relational elements of human communication, the overlapping influence of verbal and nonverbal cues, the prominence of culture, and the close connection between quality of communication and quality of life.

Table of Contents


Chapter 1 Introduction to the Editor and to This Book

Chapter 2 Communication and Interpersonal Communication

John Stewart: Communicating and Interpersonal Communicating

Malcolm Parks: Personal Relationships and Health

Susan Scott: Fierce Conversations

Abdul K. Sinno, Rafic Sinno, and John Stewart: Social

Media: Where Interpersonal Communication Meets Mass Communication

Chapter 3 Communication Building Identities

John Stewart, Karen E. Zediker, and Saskia Witteborn: Constructing Identities

Steve Duck and David T. McMahan: Self and Identity: Transacting a Self in Interaction with Others

Douglas Stone, Bruce Patton, and Sheila Heen: Identity and Difficult Conversations

Chapter 4 Verbal and Nonverbal Contact

John Stewart and Carole Logan: Verbal and Nonverbal Dimensions of Talk

Steve Duck and David T. McMahan: Talk and Interpersonal Relationships

John Stewart: Two of the Most Important Words

Ben Finzel: Say What? Eight Words and Phrases to Avoid in LGBT Communication

Steve Duck and David T. McMahan: What Are the Functions of Nonverbal Communication?


Chapter 5 Inhaling: Perceiving and Listening

John Stewart, Karen E. Zediker, and Saskia Witteborn: Inhaling: Perception

Julia T. Wood: Its Only Skin Deep: Stereotyping and Totalizing Others

Rebecca Z. Shafir: Mindful Listening

John Stewart, Karen E. Zediker, and Saskia Witteborn: Empathic and Dialogic Listening

Chapter 6 Exhaling: Expressing and Disclosing

David W. Johnson: Being Open with and to Other People

Douglas Stone, Bruce Patton and Sheila Heen: Expression: Speak for Yourself with Clarity and Power


Chapter 7 Communicating with Family and Friends

Julia T. Wood: What's a Family, Anyway?

Deborah Tannen: Separating Messages from Metamessages in Family Talk

Steve Duck: Our Friends, Ourselves

William Paul Young: Relationships and Power

Chapter 8 Communicating with Intimate Partners

Laura K. Guerrero, Peter A. Andersen, and Walid A. Afifi, Communicating Closeness: Intimacy, Affection, and Social Support

Malcolm R. Parks: Gender and Ethnic Similarities and Differences in Relational Development

Lawrence A. Kurdek: What Do We Know About Gay and Lesbian Couples?

Erik Qualman: Word of Mouth Goes World of Mouth


Chapter 9 Coping with Communication Walls

John Stewart, Karen E. Zediker, and Saskia Witteborn: Deception, Betrayal, and Aggression

Anita L. Vangelisti: Messages That Hurt

Jack R. Gibb: Defensive Communication

William W. Wilmot and Joyce L. Hocker: Power: The Structure of Conflict

Charles J. Wigley III: Verbal Aggression Interventions: What Should Be Done?

Chapter 10 Conflict: Turning Walls into Bridges

Joseph P. Folger, Marshall Scott Poole, and Randall K. Stutman: Conflict and Interaction

William W. Wilmot: Communication Spirals, Paradoxes, and Conundrums

Steve Duck: Handling the Break-Up of Relationships

Susan M. Campbell: I Hear You and I Have a Different Perspective

Hugh and Gayle Prather: How to Resolve Issues Unmemorably

Chapter 11 Bridging Cultural Differences

Geert Hofstede and Gert Jan Hofstede: The Individual and the Collective in Society

David W. Johnson: Building Relationships with Diverse Others

David A. Anderson: From Racism to Gracism

Dawn O. Braithwaite and Charles A. Braithwaite: “Which Is My Good Leg?” Cultural Communication of Persons with Disabilities

Karen E. Zediker and John Stewart: Dialogue's Basic Tension

Maggie Herzig and Laura Chasin: Fostering Dialogue Across Divides

Jonathan Sacks: Turning Enemies into Friends

Martin Buber: Elements of the Interhuman

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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