What is included with this book?
Julie Starr is a highly respected coach and management consultant who works with both organisations and individuals. She has over 20 years experience within business and change management focusing on the opportunity presented by people. She combines many years of coaching experience with a constant study related to human success and fulfilment, to develop coaching practices and principles that really work.
About the author
Acknowledgements
Introduction
Part 1 Awareness
1 What is coaching?
2 What is the mindset of a coaching manager?
3 How does our ego limit our ability to coach?
Part 2 Ability
4 Building rapport or relationship
5 Focused listening
6 Effective questioning
7 A flexible style of influence
8 Constructive feedback
Part 3 Application
9 Off-line: when the coachee has the topic or agenda
10 Off-line: when the manager has the topic or agenda
11 Off-line: when both the coachee and the manager have things to discuss
12 On-line: Response Coaching
Part 4 Action
13 Taking your learning forward
Index
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.