Preface | |
List of abbreviations | |
Introduction: The Nature of the Civil Service | p. 1 |
Mandarins and Managers: Recruitment and Training | p. 23 |
Changing Size, Shape and Culture | p. 47 |
Serving the Central Executive | p. 79 |
Implementing Public Policy: A Service of Quality? | p. 98 |
Accountability and Redress of Grievances | p. 116 |
Letting the Sun Shine In? Open Government and a Culture of Secrecy | p. 144 |
Whitehall and Brussels | p. 163 |
Conclusion: Still One Civil Service? | p. 181 |
Further reading: a selection | p. 188 |
References | p. 190 |
Index | p. 201 |
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