List of Exhibits | p. 9 |
Preface | p. 13 |
Introduction | p. 19 |
Marketing and Religion in a Dynamic Environment | p. 23 |
The Intersection of Marketing and Religion | p. 25 |
The Heart of Twenty-first-Century Marketing | p. 50 |
Supplement: An Application of the Effective Marketing Process Model: Starting a Grief Ministry | p. 72 |
Adopt a Marketing Philosophy | p. 77 |
Serving People Effectively: The Responsive Congregation | p. 79 |
Develop an Understanding | p. 100 |
How to Understand: Marketing Research | p. 102 |
What to Understand: Factors Influencing Behavior | p. 149 |
Plan the Marketing Strategy | p. 185 |
Thinking Like a Marketing Strategist: Fundamental Marketing Concepts | p. 187 |
Market Segmentation, Targeting, and Positioning | p. 249 |
Strategic Marketing Planning | p. 301 |
Design and Implement the Marketing Tactics | p. 340 |
Product, Price, and Place Decisions | p. 342 |
Marketing Communication Decisions | p. 394 |
Fund-raising Decisions | p. 470 |
Connect With Exchange Partners | p. 495 |
Fellowship Marketing | p. 497 |
Evaluating Our Program | p. 535 |
Resource Guide | p. 548 |
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