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John Hoover, Ph.D., is the author of the national bestseller How to Work for an Idiot: Survive & Thrive . . . Without Killing Your Boss and more than a dozen other books. He has helped Boeing, Delta Air Lines, IBM, Hilton Hotels, Motorola, New York State Training Council, Sanyo Fisher USA, Xerox, and many others develop and apply people-centered communication strategies as well as to build and sustain strong internal and external people-driven relationships.
Acknowledgments | p. xi |
Preface | p. xv |
Introduction | p. xvii |
Establish a Personal Vision or Remind Me Why I'm Doing This | p. 1 |
Develop a People-Centric Business Concept or Cross Your Fingers and Hope Somebody out There Likes this | p. 19 |
Seek Answers from the People Who Understand the Questions or There's a Mitten in this Mess | p. 41 |
Get the People who Know Involved or A Great Team Beats a Great Moose Every Time | p. 65 |
Motivate for Maximum Productivity or Organization Anyone? | p. 85 |
Assemble Teams Based on Their Natural Motivation or Why is There Paint on that Moose? | p. 105 |
Involve the Team When Threats and Opportunities Appear or Somebody Call the Swot Team | p. 125 |
Find a Place at the Table or Never Leave a Knitter Behind | p. 147 |
Grow the Business or Machines don't Need Naps | p. 167 |
Meet the Kompetition Where it Lives or what's that Blowing in from Siberia? | p. 191 |
Table of Contents provided by Ingram. All Rights Reserved. |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.