Business Coaching in Easy Steps

by Poole, Jon

• ISBN13: 9781840783841
• ISBN10: 1840783842
• Format: Paperback
• Copyright: 2009-11-17
• Publisher: In Easy Steps Limited

Summary

Business Coaching in easy steps helps managers of people to fulfil their first responsibility: for getting the very best possible performance from their staff. From a business's perspective, gaining excellent performance from its people clearly translates into better performance of the business. From a motivational point of view, the majority of managers spend too much time directing and too little time motivating and developing those that work for them. Regular one-to-one coaching can help managers really understand their staff and ensure they get the very best performance from them. In addition to the step-by-step instructions on business coaching, this guide explains many of the supporting skills such as questioning, listening and goal setting - all of which are essential skills for coaching but also extremely useful stand-alone skills for all managers to master.

Author Biography

Jon Poole has been a development specialist for more than 20 years. In conjunction with some of the world's leading sporting names, he has developed this highly successful coaching methodology which readily translates to the business world.

Table of Contents

What is Coaching?	p. 7
Coaching in Sport	p. 8
The Coach in Business	p. 10
Benefits of Coaching	p. 11
Coaching Styles	p. 12
Levels of Learning	p. 14
What can be Coached?	p. 15
To Coach or Not to Coach?	p. 16
The Alternatives	p. 17
Coaching Applications	p. 18
Learning Stages	p. 20
Summary	p. 22
The Coaching Relationship	p. 23
The Coach and Performer	p. 24
The Coach's Role	p. 25
The Manager as Coach	p. 26
Understanding the Benefits	p. 28
The Performer's Perspective	p. 30
Measuring Success	p. 31
Summary	p. 32
Preparing to Coach	p. 33
Choosing a Location	p. 34
Coaching Off Site	p. 35
Managing Interruptions	p. 36
Timing	p. 37
Body Language	p. 38
Before the First Session	p. 40
Summary	p. 42
The Coaching Process	p. 43
It's as Easy as A-B-C	p. 44
A is for	p. 46
The Benefits of Aspirations	p. 48
Asking for Aspirations	p. 49
B is for	p. 50
Asking for Building Blocks	p. 51
Listing Them All	p. 52
Focusing on One	p. 53
C is for	p. 54
Getting the Detail	p. 56
D is for	p. 58
More About Solutions	p. 60
E is for	p. 62
Dealing with Blockages	p. 64
The Next Meeting	p. 65
F is for	p. 66
Summary	p. 68
Supporting Skills	p. 69
Questioning	p. 70
Open and Closed Questions	p. 71
High-gain Questions	p. 72
Keeping it Conversational	p. 74
Leading Questions	p. 75
Questioning to Focus	p. 76
More on Questioning	p. 78
Listening	p. 79
Body Language	p. 80
Barriers to Listening	p. 82
Active Listening	p. 83
Reflecting	p. 84
Summarizing Examples	p. 85
Taking Notes	p. 86
Mind Mapping	p. 88
Summary	p. 90
Setting Goals	p. 91
Goals in Coaching	p. 92
Why Set Goals?	p. 93
Goal-setting Models	p. 94
Smart	p. 95
Marc and Other Derivatives	p. 96
Smart in Coaching	p. 97
Reactions to Goals	p. 98
Personality and Goals	p. 99
Smart in Sport?	p. 100
Visualization	p. 102
Using Visualization	p. 104
Goal-setting Examples	p. 106
Summary	p. 108
Ongoing Coaching	p. 109
Reviewing Progress	p. 110
Transfer to the Real World	p. 111
Reviewing Current	p. 112
Dealing with Slow Progress	p. 113
Changing Plans	p. 114
The Next Building Block	p. 115
Starting the Process Again	p. 116
Follow-up Meeting Format	p. 118
The Ongoing Relationship	p. 120
Evaluating Progress	p. 122
Evaluation in Practice	p. 124
Observing Your Coachee	p. 125
Summary	p. 126
The Second Dimensions	p. 127
About the 2nd Dimensions	p. 128
The Coaching Environment	p. 130
Using the 2nd Dimensions	p. 132
Aspirations	p. 134
Dealing with Differences	p. 136
Building Blocks	p. 138
Current	p. 140
Development	p. 142
Energize	p. 144
Follow up	p. 146
Putting it All Together	p. 148
Summary	p. 150
Coaching Applications	p. 151
Self-Coaching	p. 152
Mentoring	p. 154
Business Consulting	p. 156
More Business Consulting	p. 158
Career Change
The External Coach	p. 162
Remote Coaching	p. 164
Bringing in Coaching	p. 166
Embedding into the Culture	p. 168
Difficult Scenarios	p. 170
Some Final Tips	p. 172
Next Steps	p. 173
What Next?	p. 174
Coach Yourself	p. 176
Coaching Process	p. 178
Development Actions Log	p. 179
Development Actions List	p. 180
Simple Analysis Tools	p. 181
Transferable Skills	p. 182
Values	p. 183
Author's Website	p. 184
Other Useful Websites	p. 185
Further Reading	p. 186
Index	p. 187
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