Business Communication Today

by Bovee, Courtland L.; Thill, John V.

• ISBN13: 9780070067462
• ISBN10: 0070067465
• Format: Hardcover
• Copyright: 1992-02-01
• Publisher: McGraw-Hill College

Summary

A book that addresses the need for skills-building in todayrs"s competitive business environment, Business Communication Today has been completely revised and reworked to provide the most cutting-edge information available on the market. Combining a solid foundation of communication fundamentals with practical advice and insights, readers will be effectively prepared for the challenges theyrs"ll face when entering the job market. Thorough coverage and thoughtful integration of business communication technology sets this book apart from the competition. Every essential technology is covered, successfully demonstrating the importance of business etiquette, teamwork, proper short communication (memos, email, instant messaging, etc.), and effective business reports and proposals. An especially useful tool for those entering the job market, this book is also a must-read for corporate trainers, office managers, and others that need to utilize effective communications on a day-to-day basis.

Table of Contents

Understanding the Foundations of Business Communication

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication

Communicating Interculturally

Applying the Three-Step Writing Process

Planning Business Messages

Writing Business Messages

Completing Business Messages

Writing Letters, Memos, E-Mail, and Instant Messages

Writing Routine Messages

Writing Negative Messages

Writing Persuasive Messages

Finding and Communicating Information

Finding, Evaluating, and Processing Information

Communicating Information Through Visuals

Planning, Writing, and Completing Reports and Proposals

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral Presentations

Planning, Writing, and Completing Oral Presentations

Enhancing Presentations with Slides and Transparencies

Writing Employment Messages and Interviewing for Jobs

Building Careers and Writing Re¿sume¿s

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Business Communication Videos with Exercises

Handbook of Grammar, Mechanics, and Usage

Table of Contents provided by Publisher. All Rights Reserved.