Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Understanding the Foundations of Business | |
Achieving Success Through Effective Business Communication | p. 1 |
Communicating in Teams and Mastering Listening and Nonverbal Communication Skills | p. 14 |
Communicating Interculturally | p. 24 |
Applying the Three-Step Writing Process | |
Planning Business Messages | p. 34 |
Writing Business Messages | p. 44 |
Completing Business Messages | p. 53 |
Three Writing Letters, Memos, E-Mails, and Instant Messages | |
Writing Routine and Positive Messages | p. 65 |
Writing Negative Messages | p. 75 |
Writing Persuasive Messages | p. 85 |
Finding and Communicating Information | |
Finding, Evaluating, and Processing Information | p. 95 |
Communicating Information Through Visuals | p. 105 |
Planning, Writing, and Completing Reports and Proposals | |
Planning Reports and Proposals | p. 114 |
Writing Reports and Proposals | p. 127 |
Completing Reports and Proposals | p. 139 |
Designing and Delivering Oral Presentations | |
Planning, Writing, and Completing Oral Presentations | p. 150 |
Enhancing Your Oral Presentations with Electronic Slides and Overhead Transparencies | p. 159 |
Writing Employment Messages and Interviewing for Jobs | |
Building Careers and Writing Resumes | p. 168 |
Interviewing for Employment and Following Up | p. 181 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.