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9780789568069

Business Data Communications: Introductory Concepts and Techniques, Fourth Edition

by ; ;
  • ISBN13:

    9780789568069

  • ISBN10:

    0789568063

  • Edition: 4th
  • Format: Paperback
  • Copyright: 2003-11-04
  • Publisher: Cengage Learning
  • Purchase Benefits
List Price: $232.95

Summary

Business Data Communications Introductory Concepts and Techniques covers fundamental business data communication concepts, beginning with an overview and the companies and government agencies involved in the field; the effects of communications on today's society; types of networks and security; the importance of wireless technologies; e-business applications; and the increased speed in communication services.

Table of Contents

Introduction to Communications
Learning Objectives
1(1)
Introduction
2(1)
What Is Data Communications?
2(9)
Networks
3(8)
Basic Components of a Communications System
11(1)
The Telephone System
12(4)
Data Communications and the Telephone System
13(1)
Common Carriers
14(1)
IntraLATA Calls
14(1)
InterLATA Calls
15(1)
Governmental and Regulatory Agencies
16(1)
Federal Communications Commission (FCC)
16(1)
Public Utility Commissions (PUCs)
16(1)
National Telecommunications and Information Administration (NTIA)
17(1)
Standards Organizations
17(4)
American National Standards Institute (ANSI)
17(1)
International Organization for Standardization (ISO)
18(1)
Corporation for Open Systems (COS)
18(1)
International Telecommunication Union (ITU)
18(1)
International Telecommunications Union-Telecommunication Standardization Sector (ITU-T)
18(1)
Institute of Electrical and Electronics Engineers (IEEE)
19(1)
Electronics Industries Alliance (EIA)
19(1)
Telecommunications Industry Association (TIA)
19(1)
Committee T1
20(1)
Personal Communications Industry Association (PCIA)
20(1)
Cellular Telecommunications Industry Association (CTIA)
20(1)
Communications Satellite Corporation (COMSAT)
20(1)
International Telecommunications Satellite Organization (INTELSAT)
20(1)
Applications of Data Communications
21(4)
Government Applications
23(1)
The Internet
24(1)
Summary
25(1)
Communications Trailblazer -- Tim Berners-Lee
26(1)
Spotlight On -- Impact of the Telecommunications Reform Act of 1996
27(1)
Key Terms
28(1)
Review Questions
28(1)
Discussion Questions
29(1)
Internet Projects
29(2)
Timeline
31
Fundamentals of Data Communications
Learning Objectives
1(1)
Introduction
2(1)
Signal Representation
2(5)
Bit Rate
2(1)
Baud Rate
2(2)
Frequency
4(1)
Bandwidth
5(2)
Digital Signals versus Analog Signals
7(5)
Modems
8(4)
Data Codes
12(3)
American Standard Code for Information Interchange (ASCII)
13(1)
Extended Binary-Coded Decimal Interchange Code (EBCDIC)
13(2)
Unicode
15(1)
Telecommunications --- Voice Communications
15(11)
The Telephone
15(2)
The Telephone Network
17(6)
Telephone Numbering System
23(3)
Summary
26(1)
Communications Trailblazer -- John T. Chambers, President and CEO, Cisco Systems
27(1)
Spotlight On -- Wireless Technology in Schools
28(1)
Key Terms
29(1)
Review Questions
29(1)
Discussion Questions
30(1)
Internet Projects
30
Communications Media, Servers, and Clients
Learning Objectives
1(1)
Introduction
2(1)
Guided Media
2(6)
Twisted Pair Wire
2(2)
Coaxial Cable
4(1)
Fiber-Optic Cable
5(3)
Unguided Media
8(12)
Broadcast Radio
9(4)
Microwave
13(4)
Cellular Radio
17(2)
Spread Spectrum Radio
19(1)
Infrared Transmission
20(1)
Selection of Media
20(2)
Cost
20(1)
Speed
21(1)
Rate of Errors
21(1)
Security
21(1)
Computers and Terminals in a Communications Network
22(12)
Computers in a Network
22(5)
Clients (Terminals)
27(2)
Special-Purpose Terminals
29(5)
Network Configurations
34(2)
Point-to-Point
34(1)
Multipoint
35(1)
Terminal Interfaces
36(4)
Handshaking
39(1)
Summary
40(2)
Communications Trailblazer -- Jeffrey T. Bezos, CEO of Amazon.com
42(1)
Spotlight On -- Satellite Connections to the Internet
43(1)
Key Terms
44(1)
Review Questions
45(1)
Discussion Questions
46(1)
Internet Projects
46
Communications Equipment
Learning Objectives
1(1)
Introduction
2(1)
Multiplexers
2(13)
Frequency Division Multiplexing
4(2)
Time Division Multiplexing
6(1)
Statistical Time Division Multiplexing
7(1)
Wavelength Division Multiplexing
8(1)
Frequency Division Multiple Access
9(2)
Time Division Multiple Access
11(1)
Code Division Multiple Access
12(1)
Multiplexer Configurations
13(2)
Interconnecting Devices
15(3)
Hubs
15(1)
Bridges
16(1)
Switches
16(1)
Routers
17(1)
Front-End Processor (FEP)
18(2)
Types of Front-End Processors
20(1)
Controllers
20(2)
Remote Controllers
22(1)
Local Controllers
22(1)
Protocol Converters
22(2)
Ancillary Equipment
24(3)
Diagnostic Equipment
25(1)
Port Concentrators and Selectors
26(1)
Special-Purpose Modems
27(1)
Summary
27(1)
Communications Trailblazer -- John Roth, President and CEO, Nortel Networks
28(1)
Spotlight On -- Retailers and Wireless Technology
29(1)
Key Terms
30(1)
Review Questions
30(1)
Discussion Questions
31(1)
Internet Projects
31
Data Transmission
Learning Objectives
1(1)
Introduction
2(1)
Analog Modulation
3(2)
Amplitude Modulation (AM)
3(1)
Frequency Modulation (FM)
4(1)
Phase Modulation (PM)
4(1)
Quadrature Amplitude Modulation (QAM)
4(1)
Digital Modulation
5(3)
Using Analog Signals to Transmit Digital Data
5(1)
Using Digital Signals to Transmit Analog Data
6(1)
Using Digital Signals to Transmit Digital Data
7(1)
Transmission Direction
8(5)
Simplex Transmission
8(1)
Half-Duplex Transmission
9(1)
Full-Duplex Transmission
10(3)
Transmission Modes
13(1)
Serial Transmission
13(1)
Parallel Transmission
13(1)
Synchronization
14(1)
Asynchronous Transmission
14(1)
Synchronous Transmission
14(1)
Data Synchronization
15(1)
Errors
15(7)
Sources of Errors
16(1)
Error Detection
17(2)
Error Correction
19(3)
Error Prevention
22(1)
Digital Transmission
22(3)
Summary
25(1)
Communications Trailblazer -- David W. Dorman, Chairman and CEO, AT&T
26(1)
Spotlight On -- Tablet PCs
27(1)
Key Terms
28(1)
Review Questions
29(1)
Discussion Questions
30(1)
Internet Projects
30
Protocols
Learning Objectives
1(1)
Introduction
2(1)
The Role of Software in a Network
2(1)
Protocols
2(5)
Open Systems Interconnection (OSI) Model
3(4)
Types of Protocols
7(1)
Wide Area Network Protocols
8(10)
Mainframe Computer Protocols
9(4)
Internet Protocols
13(2)
Other Internet Protocols
15(3)
Local Area Network Protocols
18(3)
X.PC
18(1)
Ethernet
18(1)
Token Passing
19(1)
Internetwork Packet Exchange/Sequenced Packet Exchange (IPX/SPX)
20(1)
Wireless Protocols and Standards
21(7)
Cellular Digital Packet Data (CDPD)
22(1)
Wireless Application Protocol (WAP)
23(1)
Infrared Data Association (IrDA)
24(1)
Third Generation (3G) of Mobile Communications
24(1)
Bluetooth
25(2)
Enhanced Data Rates for Global Evolution (EDGE)
27(1)
SyncML
27(1)
AppleTalk Protocol
28(1)
Summary
29(1)
Communications Trailblazer -- Marc Andreessen, Coinventor of the Web Browser
30(1)
Spotlight On -- High-Altitude Communications Platform
31(2)
Key Terms
33(1)
Review Questions
34(1)
Discussion Questions
34(1)
Internet Projects
35
Network Concepts
Learning Objectives
1(1)
Introduction
2(1)
Basic Network Concepts
2(3)
Networking Techniques
5(5)
Switched Networks
5(4)
Broadcast Networks
9(1)
Routing
10(1)
Types of Routing
10(1)
Network Ownership
11(1)
Network Types
12(7)
Local Area versus Wide Area Networks
13(2)
The Internet and Intranets
15(4)
Distributed Systems
19(16)
Definition of Distributed Systems
19(3)
Characteristics of Distributed Systems
22(1)
Types of Distributed Systems
23(6)
Implementation of Distributed Systems
29(1)
File Handling
29(2)
Data Distribution
31(2)
Distributed Databases
33(1)
Incompatibility Problems
34(1)
Summary
35(2)
Communications Trailblazer -- Larry Ellison, Chairman of Oracle Corporation
37(1)
Spotlight On -- Distributed Training
38(1)
Key Terms
39(1)
Review Questions
39(1)
Discussion Questions
40(1)
Internet Projects
40
Wide Area and Metropolitan Area Networks
Learning Objectives
1(1)
Introduction
2(1)
Network Connections
2(3)
Point-to-Point Connections
2(2)
Multipoint Connections
4(1)
Topologies
5(7)
Wide Area Network Topologies
5(6)
Metropolitan Area Network Topologies
11(1)
Systems Network Architecture
12(1)
Advanced Program-to-Program Communication (APPC)
13(1)
Systems Application Architecture
13(3)
Common User Access
14(1)
Common Programming Interface for Communications
14(1)
Common Communications Support
14(1)
The SAA Layered Model
14(2)
Digital Network Architecture
16(1)
DNA Structured Model
16(1)
EnVISN Architecture
17(1)
Electronic Commerce
17(1)
Data Warehousing
18(1)
Business-to-Business (B2B) Initiatives
19(1)
Electronic Data Interchange
20(4)
XML and EDI
21(1)
Components of EDI
22(1)
EDI Standards
23(1)
Advantages of EDI
23(1)
Metropolitan Area Network Implementations
24(2)
MAN Layered Architecture
24(1)
Municipal MAN
24(1)
School District MAN
25(1)
Summary
26(1)
Communications Trailblazer -- Samuel J. Palmisano, Chairman of the Board and CEO, IBM Corporation
27(1)
Spotlight On -- Cable Modem Technology
28(1)
Key Terms
28(1)
Review Questions
29(1)
Discussion Questions
30(1)
Internet Projects
30
Local Area Networks
Learning Objectives
1(1)
Introduction
2(1)
LAN Hardware
2(4)
Personal Computer
2(2)
Network Interface Card
4(1)
Transmission Medium
4(1)
LAN Standards
5(1)
LAN Topologies
6(4)
Ring Topology
6(3)
Bus Topology
9(1)
Star Topology
9(1)
Protocols
10(6)
Ethernet
10(2)
Token Passing
12(2)
Apple Networks
14(2)
Types of Networks
16(6)
Private Branch Exchange LANs
17(1)
Peer-to-Peer LANs
17(2)
Server-Based LANs
19(1)
Wireless LANs
20(2)
LAN Software
22(2)
Network Operating System
22(1)
Novell NetWare
22(1)
LANtastic
23(1)
Windows NT/2000/2003
23(1)
Linux
24(1)
High-Speed LANs
24(2)
Fast Ethernet
24(1)
Gigabit Ethernet
25(1)
Connecting Networks
26(3)
Repeaters
26(2)
Bridges
28(1)
Routers
29(1)
Gateways
29(1)
Summary
29(2)
Communications Trailblazer -- Jack Messman and Ray Noorda --- The Novell Story
31(1)
Spotlight On -- Home Networks
32(1)
Key Terms
33(1)
Review Questions
34(1)
Discussion Questions
34(1)
Internet Projects
34
Network Security
Learning Objectives
1(1)
Introduction
2(1)
Physical Security
2(2)
Measures to Control Physical Access to Networks
2(1)
Data/Network Security Equipment
3(1)
Software Security
4(4)
IDs and Passwords
4(1)
Encryption
5(3)
Digital Signatures
8(4)
Digital Certification
8(3)
Secure Sockets Layer (SSL)
11(1)
Security Issues
12(3)
Forms of Computer Attacks
12(1)
Firewalls
13(2)
Summary
15(1)
Communications Trailblazer -- George Samenuk, Chairman and CEO, Network Associates, Inc.
16(1)
Spotlight On -- Wireless LAN Security in a Hospital
17(1)
Key Terms
18(1)
Review Questions
18(1)
Discussion Questions
19(1)
Internet Projects
19
Network Management
Learning Objectives
1(1)
Introduction
2(1)
Network Management and the ISO Model
3(1)
Objectives of Network Management
4(8)
User Satisfaction
5(5)
Cost-Effectiveness
10(2)
Meeting the Objectives
12(3)
Staffing
13(1)
Network Analysis
13(2)
Network Management for Wireless Networks and E-Commerce
15(3)
Wireless Networks
15(1)
Network Traffic Volume
16(1)
Internet Network Monitoring Tools
17(1)
General Network Monitoring Tools
18(3)
Classes of Network Monitoring Software
18(1)
Network Management Protocols
19(2)
Summary
21(1)
Communications Trailblazer -- Bruce Chizen, President and Chief Executive Officer Adobe Systems Incorporated
22(1)
Spotlight On -- Chief Information Officer/Chief Technology Officer as the E-Leader
23(1)
Key Terms
24(1)
Review Questions
24(1)
Discussion Questions
25(1)
Internet Projects
25
The Internet
Learning Objectives
1(1)
Introduction
2(1)
History of the Internet
3(4)
Early Internet Commands
7(4)
Telnet
7(1)
File Transfer Protocol (FTP)
8(3)
Gopher
11(1)
Archie
11(1)
Veronica
11(1)
Internet Addressing
11(5)
IP Addresses
12(1)
Domain Name System (DNS)
13(2)
Electronic Mail Addresses
15(1)
How the Internet Works
16(3)
Internet Backbones
16(2)
Routers
18(1)
Servers
18(1)
Protocols
19(1)
World Wide Web
19(5)
Web Programming
20(1)
Web Browsers
21(2)
The Future of the Web
23(1)
Other Internet Services
24(4)
Search Programs
24(1)
Newsgroups and Mailing Lists (LISTSERVs)
25(3)
Summary
28(2)
Communications Trailblazer -- Douglas Engelbart, Inventor of Hypertext and the Computer Mouse
30(1)
Spotlight On -- Web Robots
31(1)
Key Terms
31(1)
Review Questions
32(1)
Discussion Questions
33(1)
Internet Projects
33
Communications Services
Learning Objectives
1(1)
Introduction
2(1)
Categories of Communications Services
2(1)
Switched Circuits
2(6)
Demarcation Point (Demarc)
3(1)
Local Exchange Carriers (LECs)
4(1)
Virtual Private Network (VPN)
5(1)
Telephone Number Portability
5(1)
Integrated Services Digital Network (ISDN)
6(2)
Dedicated Circuits
8(3)
Voice-Grade Circuits
8(1)
Wideband Analog Circuits
8(1)
T-Carrier Circuits
8(1)
Digital Subscriber Line
9(1)
Synchronous Optical Network (SONET)
10(1)
Fast Packet Services
11(7)
X.25
11(1)
Frame Relay
11(2)
Asynchronous Transfer Mode (ATM)
13(1)
Switched Multimegabit Data Service (SMDS)
13(2)
Advanced Intelligent Networks
15(1)
Multiprotocol Label Switching (MPLS)
16(2)
Summary
18(1)
Communications Trailblazer -- Bill Gates, Founder and Former CEO, Microsoft Corporation
19(1)
Spotlight On -- Frame Relay over Satellite Networks
20(1)
Key Terms
21(1)
Review Questions
22(1)
Discussion Questions
22(1)
Internet Projects
23
E-Business Applications and the Business Data Communications Industry
Learning Objectives
1(1)
Introduction
2(1)
The Impact of E-Business on Data Communications
2(12)
E-Business and Information Technology
2(4)
E-Business for Business
6(3)
E-Business for Consumers
9(3)
Interactive Television (ITV)
12(2)
Standards
14(2)
Wireless Technology
14(2)
Other Standards
16(1)
Intranets and Extranets
16(1)
Groupware
17(3)
Real-Time Groupware
18(1)
Asynchronous Groupware
19(1)
Summary
20(1)
Communications Trailblazer -- Pierre Omidyar, eBay Chairman of the Board
21(1)
Spotlight On -- Increasing Auto Loan Efficiency Using B2B Technology
22(1)
Key Terms
23(1)
Review Questions
23(1)
Discussion Questions
24(1)
Internet Projects
24
Addressing the Challenge of Living in a Connected World
Learning Objectives
1(1)
Introduction
2(1)
Emerging Technologies
2(6)
Ultra Wideband (UWB) Technology
2(2)
Wireless Hotspots
4(1)
Radio Frequency IDs
5(1)
E-Services
6(2)
Living in a Connected World
8(2)
Advantages of Living in a Connected World
8(1)
Disadvantages of Living in a Connected World
8(2)
Challenges to Living in a Connected World
10(1)
Careers in a Connected World
10(2)
Summary
12(1)
Communications Trailblazer -- Carleton S. (Carly) Florina, Chairman and Chief Executive Officer, Hewlett-Packard Company
13(1)
Spotlight On -- Finding Children Using Computer Networks
14(2)
Key Terms
16(1)
Review Questions
16(1)
Discussion Questions
16
Internet Projects
15
Index x

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