Business English at Work

by Miller, Joanne M.

• ISBN13: 9780073137872
• ISBN10: 0073137871
• Edition: 3rd
• Format: Paperback
• Copyright: 2006-01-26
• Publisher: McGraw-Hill/Irwin

Summary

Written in a conversational tone, this text takes a totally new learning approach to relating business English to the workplace. Up-to-date topics of telecommunications, customer service, online references, electronic mail, and a host of other real-world subjects connect directly to an assortment of activities and exercises in grammar, punctuation, and writing. The activities in the text and online accommodate different student learning styles. All students regardless of their previous English background have the opportunity to be successful learning grammar in a business context.

Table of Contents

Introduction to Business English at Work	viii
Components of the Program	xii
Acknowledgments	xiii
UNIT 1 Basic Concepts of Business English	1	(88)
Resources to Improve Vocabulary, Proofreading, and Spelling	2	(28)
Workplace Applications: Online References	3	(3)
Types of References	6	(6)
Proofreading	12	(3)
Spelling	15	(1)
Commonly Misused Words	16	(2)
Practice Exercises	18	(12)
Overview of Parts of Speech	30	(24)
Workplace Applications: Telecommunications	31	(2)
Parts of Speech	33	(11)
Practice Exercises	44	(10)
Sentence Development	54	(35)
Workplace Applications: Customer Service	55	(3)
Sentence Identification	58	(1)
Purposes of Sentences	59	(2)
Parts of a Sentence	61	(4)
Objects and Complements	65	(2)
Sentence Order	67	(2)
Phrases and Clauses	69	(2)
Sentence Formations	71	(3)
Diagramming Sentences	74	(2)
Practice Exercises	76	(13)
UNIT 2 Reviewing Nouns and Pronouns	89	(166)
Noun Functions and Plurals	90	(30)
Workplace Applications: The Internet	91	(3)
Classes of Nouns	94	(1)
Functions of Nouns	95	(2)
Plurals Forms of Nouns	97	(7)
Diagramming Sentences	104	(3)
Practice Exercises	107	(13)
Compound and Possessive Nouns	120	(28)
Workplace Applications: The World Wide Web	121	(3)
Compound Nouns	124	(2)
Cases of Nouns	126	(1)
Possessive Case Nouns	127	(7)
Diagramming Sentences	134	(2)
Practice Exercises	136	(12)
Capitalization	148	(40)
Workplace Applications: Time Management	149	(3)
Capitalization Rules	152	(21)
Practice Exercises	173	(15)
Pronouns	188	(34)
Workplace Applications: Electronic Mail	189	(3)
Cases of Pronouns	192	(7)
Miscellaneous Pronouns	199	(5)
Use of Who, Whom, and Whose	204	(3)
Diagramming Sentences	207	(2)
Practice Exercises	209	(13)
Pronoun/Antecedent Agreement	222	(33)
Workplace Applications: Cultural Diversity	223	(2)
Pronoun/Antecedent Agreement	225	(12)
Reference Pronoun Clarity	237	(2)
Pronouns Requiring Special Attention	239	(2)
Diagramming Sentences	241	(2)
Practice Exercises	243	(12)
UNIT 3 Reviewing Verbs	255	(100)
Verb Types and Parts	256	(30)
Workplace Applications: Problem Solving and Decision Making	257	(3)
Verb Identification	260	(4)
Parts of Verbs	264	(5)
Special Verbs	269	(2)
Diagramming Sentences	271	(2)
Practice Exercises	273	(13)
Verb Tense, Voice, and Mood---Verbals	286	(40)
Workplace Applications: Computer Software	287	(3)
Irregular Verbs: Be, Do, and Have	290	(2)
Verb Tense	292	(9)
Voice	301	(1)
Mood	302	(2)
Verbals	304	(4)
Diagramming Sentences	308	(3)
Practice Exercises	311	(15)
Subject-Verb Agreement	326	(29)
Workplace Applications: Teamwork	327	(2)
Subject-Verb Agreement	329	(1)
Subject-Verb Agreement---Special Cases	330	(11)
Diagramming Sentences	341	(2)
Practice Exercises	343	(12)
UNIT 4 Reviewing Modifiers and Connectors	355	(134)
Adjectives	356	(36)
Workplace Applications: Ergonomics	357	(3)
Types of Adjectives	360	(3)
Articles	363	(3)
Compound Adjectives	366	(3)
Adjective Comparisons	369	(3)
Adjective Clauses and Phrases	372	(2)
Special Adjectives	374	(1)
Diagramming Sentences	375	(3)
Practice Exercises	378	(14)
Adverbs	392	(34)
Workplace Applications: Ethics and Etiquette	393	(3)
Identification of Adverbs	396	(1)
Functions of Adverbs	397	(1)
Formation of Adverbs	398	(3)
Use of Adverbs or Adjectives	401	(1)
Comparisons of Adverbs	402	(3)
Cautions for Using Adverbs	405	(3)
Adverb Clauses	408	(1)
Special Adverbs	409	(2)
Diagramming Sentences	411	(2)
Practice Exercises	413	(13)
Prepositions	426	(30)
Workplace Applications: Leadership	427	(2)
Identification of Prepositions	429	(2)
Considerations in Identifying and Using Prepositions	431	(2)
Functions of Prepositional Phrases	433	(1)
Placement of Prepositions	434	(2)
Cautions in Using Special Prepositions	436	(3)
Identification of Idiomatic Expressions	439	(3)
Diagramming Sentences	442	(2)
Practice Exercises	444	(12)
Conjunctions	456	(33)
Workplace Applications: Stress and Coping Strategies	457	(3)
Review of Clauses and Sentences	460	(2)
Types of Conjunctions	462	(7)
Parallelism	469	(1)
Cautions in Using Conjunctions	470	(2)
Diagramming Sentences	472	(3)
Practice Exercises	475	(14)
UNIT 5 Reviewing Punctuation and Number Use	489	(106)
The Period and the Comma	490	(34)
Workplace Applications: Job Search and Career Development	491	(2)
The Period	493	(5)
The Comma	498	(13)
Diagramming Sentences	511	(2)
Practice Exercises	513	(11)
Other Punctuation	524	(36)
Workplace Applications: Business Communication	525	(3)
The Semicolon	528	(2)
The Colon	530	(3)
Quotation Marks	533	(2)
The Apostrophe	535	(2)
The Hyphen	537	(2)
The Dash	539	(2)
Parentheses	541	(2)
Italics	543	(1)
Ellipsis Marks	544	(1)
Brackets	544	(1)
The Asterisk	545	(1)
Diagramming Sentences	546	(2)
Practice Exercises	548	(12)
Numbers	560	(35)
Workplace Applications: Doing Business on the Internet	561	(2)
General Rules for Writing Numbers	563	(2)
Specific Rules for Writing Numbers	565	(16)
Diagramming Sentences	581	(2)
Practice Exercises	583	(12)
Glossary	595	(8)
Appendix A: Spelling Review	603	(7)
Appendix B: Commonly Misused or Confused Words or Phrases	610	(2)
Appendix C: Frequently Misspelled Words	612	(1)
Photo Credits	613	(1)
Index	614