Business Ethics 01/02

by RICHARDSON J (ED)

• ISBN13: 9780072433548
• ISBN10: 007243354X
• Edition: 13th
• Format: Paperback
• Copyright: 2001-03-01
• Publisher: McGraw Hill College Div

Summary

Through the selection of current articles, the goal of this Annual Editions is to present some different perspectives on understanding basic concepts and concerns of business ethics and to provide ideas on how to incorporate these concepts into the policies and decision-making processes of businesses.

Table of Contents

To the Reader	iv
Topic Guide	2	(2)
Selected World Wide Web Sites	4	(2)
UNIT 1 Ethics, Values, and Social Responsibility in Business
Overview	6	(2)
Thinking Ethically: A Framework for Moral Decision Making	8	(3)
Manuel Velasquez
Claire Andre
Thomas Shanks
Michael J. Meyer
Outlined here are key steps and five different approaches to dealing with moral issues and helping to resolve ethical dilemmas
The Sears Lectureship in Business Ethics at Bentley College-Ethics: The Way to Do Business	11	(2)
Nicholas G. Moore
Although it may be contrary to prevailing public perception, Nicholas Moore advocates that ethical behavior is good business
Defining Moments: When Managers Must Choose Between Right and Right	13	(3)
Joseph L. Badaracco Jr.
Joseph Badaracco discusses three basic types of right-versus-right problems: those that raise questions about personal integrity and moral identity; conflicts between responsibilities for others and important personal values; and those involving responsibilities that a company shares with other groups in society
Doing Well by Doing Good, The Economist, April 22, 2000	16	(4)
The article points out that a company that is not trusted by its employees, partners, and customers will suffer
Ford-Firestone Lesson: Heed the Moment of Truth	20	(2)
Marianne M. Jennings
Marianne Jennings notes that the moment of truth comes when those within a company realize that something is awry with their product, practices, earnings statements, or culture
Why Character Counts	22	(4)
Stephen R. Covey
Essential components of one's ethical decision-making process are character and values, as described by Stephen Covey
UNIT 2 Ethical Issues and Dilemmas in the Workplace
Overview	24	(2)
Employee Rights and Duties
Is Your Office Killing You?	26	(8)
Michelle Conlin
The World Health Organization estimates that one out of every three workers may be toiling away in a workplace that is making them sick
Electronic Communication in the Workplace--Something's Got to Give	34	(5)
Kenneth A. Kovach
Sandra J. Conner
Tamar Livneh
Kevin M. Scallan
Roy L. Schwartz
The authors show how employee privacy is colliding with employer rights in the ongoing battle over e-mail at the office
Religion in the Workplace	39	(5)
Michelle Conlin
This Business Week cover story reflects how a revival is sweeping across corporate America as executives of all stripes mix spirituality with their management--bringing to offices the lessons usually doled out in churches, temples, and mosques
Employee Crime
Cyber Crime, Business Week, February 21, 2000	44	(6)
How cyber crime is becoming one of the Net's growth businesses is addressed in this essay
The Anatomy of Fraudulent Behavior	50	(6)
John Dunkelberg
Donald P. Robin
The authors discuss insider trading, savings and loan rip-offs, and bond scandals, and why white-collar financial criminals think that they are above the law
Dirty Money Goes Digital, Business Week, September 20, 1999	56	(4)
This article reveals how wire transfers help criminals as well as legitimate businesses by moving billions of dollars around the globe
Sexual Treatment of Employees
Harassment Grows More Complex, Carole O'Blenes, Management Review, June 1999	60	(4)
Today employees are basing harassment claims on a variety of ``protected'' characteristics, including race, religion, age, disability, and national origin, discloses Carole O'Blenes
Tales From the Front Line of Sexual Harassment	64	(3)
Margot Slade
Margot Slade presents sexual harassment case studies drawn from the files of consultants and interpreted in light of the Supreme Court's rulings
Discriminatory and Prejudicial Employment Practices
What Minority Employees Really Want	67	(4)
Stephanie N. Mehta
Stephanie Mehta relates how inclusion, encouragement, and opportunity are key components of what minority employees desire in a company
Silver Lining	71	(2)
Robert McGarvey
Robert McGarvey explains why many of the discriminatory stereotypes against hiring older workers are erroneous
Downsizing of the Work Force
Sorrow and Guilt: An Ethical Analysis of Layoffs	73	(9)
Joseph T. Gilbert
Joseph Gilbert analyzes various ethical approaches and critiques their application to layoffs
Alternatives to Downsizing	82	(5)
Marlene Piturro
Marlene Piturro delineates how creative alternatives, such as retraining employees or turning them into entrepreneurs, can make downsizing a last resort instead of the first solution
Whistle-Blowing in the Organization
Blowing Whistles, Blowing Smoke	87	(2)
Dan Seligman
Although in the halls of Congress and the columns of newspapers all whistle-blowers are saints, the truth is a little more complicated, reflects Dan Seligman
Columbia/HCA Whistle-Blowers to Fight for Gold	89	(3)
Lucette Lagnado
Lucette Lagnado presents the rationale of a whistle-blower's involvement in the federal government's six-year Medicare fraud probe of Columbia/HCA Healthcare Corporation
Handling Ethical Dilemmas at Work
Leaders as Value Shapers	92	(2)
Kevin Freiberg
Kevin Freiberg explains how leaders who are faithful to a strong value system lay a foundation for trust and credibility in their companies
Motivating Moral Corporate Behavior	94	(6)
Geoffrey P. Lantos
Geoffrey Lantos uses an advertising case study to illustrate how common ethical fallacies can be uncovered and dispelled among employees
3M's Big Cleanup, Business Week, June 5, 2000	100	(3)
This article explores the reasoning behind 3M's decision to recall a top product
The Parable of the Sadhu	103	(7)
Bowen H. McCoy
The parable presented in this reading has significance for managers as they encounter ethical dilemmas that involve merging the individual ethic (personal values) and the corporate ethic (organizational values) to make the best decisions within the corporate culture. Bowen McCoy stresses the importance of management's agreeing on a process for dealing with dilemmas and conflicts of interest
UNIT 3 Business and Society: Contemporary, Ethical, Social, and Environmental Issues
Overview	108	(2)
Changing Perspectives in Business and Society
Work & Family: Family-Friendly CEOs Are Changing Cultures at More Workplaces	110	(2)
Sue Shellenbarger
Sue Shellenbarger describes how a new generation of young leaders' attitudes toward balancing work and family is making a subtle but profound change in workplace cultures
The Greening of Corporate America	112	(5)
Harvey Meyer
Harvey Meyer discusses how corporate America is jumping on the environmental bandwagon and finding that the payoff is much more than enhanced goodwill
The Elephant at the Environmental Cocktail Party	117	(4)
Carl Frankel
Carl Frankel believes there is an elephant-sized issue that corporate environmentalists are pretending not to see: the element of ethics, or soul
Trust in the Marketplace	121	(4)
John E. Richardson
Linnea Bernard McCord
The authors scrutinize the significance of companies' being cognizant of the precarious nature and powerful advantages of gaining and maintaining trust with their customers in the marketplace
Contemporary Ethical Issues
Virtual Morality: A New Workplace Quandary	125	(6)
Michael J. McCarthy
In a series of articles, Michael McCarthy lucidly examines some key ethical aspects related to the spread of technology into the workplace
Online Privacy: It's Time for Rules in Wonderland, Business Week, March 20, 2000	131	(9)
A Business Week cover story reflects the importance of protecting the rights of consumers to control their own personal data on the Net
Global Ethics
Values in Tension: Ethics Away From Home	140	(8)
Thomas Donaldson
Thomas Donaldson believes that even the best-informed, best-intentioned executives must rethink their assumptions about business practices in foreign settings
Global Standards, Local Problems	148	(5)
Meryl Davids
``When in Rome'' doesn't work anymore. Meryl Davids discusses how more and more global firms are finding a correlation between ethical standards and economic success
The Environment of Ethics in Global Business	153	(4)
William J. Kehoe
As businesses of all sizes and types go global, William Kehoe examines questions of ethics that are encountered in the foreign country
The Caux Round Table, Principles for Business: The Rise of International Ethics	157	(5)
Joe Skelly
Joe Skelly relates the genesis and formulation of the Caux Round Table's Principles for Business, believed to be the first international ethics code, created from a collaboration of business leaders in Europe, Japan, and the United States
Sweatshops: No More Excuses	162	(4)
Aaron Bernstein
According to Aaron Bernstein, global companies, from Nike to Mattel, are open to more scrutiny-and that's raising the bar for others
UNIT 4 Ethics and Social Responsibility in the Marketplace
Overview	164	(2)
Marketing Strategy and Ethics
Companies Are Discovering the Value of Ethics	166	(3)
Norman E. Bowie
Norman Bowie advocates that ethical behavior can lower costs, increase productivity, and preserve the social capital that makes capitalism possible
Ethics in the Public Eye, Board Member, May 1998	169	(3)
The article addresses why the nonprofit sector is now realizing that bringing ethical issues to the surface and creating clear guidelines for behavior may be the only way to ensure that even the most charitable of institutions is doing the right thing
The Company Simply Refused to Pay	172	(2)
Doug Wallace
Doug Wallace presents a case in which a company refused to pay the sales bonus it had promised
Ethical Practices in the Marketplace
Managing for Organizational Integrity	174	(9)
Lynn Sharp Paine
Lynn Paine advocates the idea that ``by supporting ethically sound behavior, managers can strengthen the relationships and reputations that their companies depend on.''
When Good People Do Bad Things at Work	183	(3)
Dennis J. Moberg
A significant number of unethical acts in business, according to Dennis Moberg, are the likely result of foibles and failings rather than selfishness and greed
Mission Driven, Values Centered	186	(2)
William W. George
William George discusses the importance of a mission-driven and values-centered organization
The 100 Best Corporate Citizens, Business Ethics, March/April 2000	188	(6)
The article examines six characteristics of excellence in stake-holder service
Winery With a Mission	194	(4)
Miriam Schulman
Miriam Schulman shows how Fetzer Vineyards practices environmentally and socially responsible business
UNIT 5 Developing the Future Ethos and Social Responsibility of Business
Overview	196	(2)
Ethical Challenges for Business in the New Millennium: Corporate Social Responsibility and Models of Management Morality	198	(6)
Archie B. Carroll
Archie Carroll predicts some of the ethical challenges that will be faced in the new millennium
Old Ethical Principles: The New Corporate Culture	204	(3)
William J. Byron
William Byron applies 10 old ethical principles to the new corporate culture
Profits From Principle: Five Forces Redefining Business	207	(6)
Bennett Daviss
Corporations are finding that social responsibility pays off, and Bennett Daviss believes this realization will change the very nature of business
The New Bottom Line	213	(3)
Ken Blanchard
Managing by values--not by profits--is a powerful process that will set one's business on the path to becoming what Ken Blanchard calls a ``Fortunate 500'' company
The New Workforce, Business Week, March 20, 2000	216	(5)
A tight labor market gives the disabled the chance to make permanent inroads
A Start-Up of Her Own	221	(4)
Marci McDonald
Meet the new generation of American CEOs: They're young, wired, Fearless--and female
Index	225	(3)
Test Your Knowledge Form	228	(1)
Article Rating Form	229