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9781564146144

Business Etiquette

by
  • ISBN13:

    9781564146144

  • ISBN10:

    1564146146

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2002-03-01
  • Publisher: Career Pr Inc

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Supplemental Materials

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Summary

Author helps readers overcome moments of indecision, giving them the ability to function with the confidence that the impression they are making is a positive one. She offers concise, engaging solutions to the most common business etiquette dilemmas and gives successful tips on how to acquire the most appropriate business manners. Softcover.

Table of Contents

Introduction Why You Need This Book 11(10)
Opening Moves: Making Initial Encounters Work
21(12)
Business Dress 101: Handling Attire Problems in the Workplace
33(12)
Correspondence: Putting It Down in Black and White
45(20)
Sound Advice: Making the Right Phone Impression
65(26)
Cubicle Protocol and Time Management: Functioning Well in the Office
91(16)
Meetings: Getting it All Together
107(10)
VIPs: Dealing With Key Decision-Makers
117(8)
Unfamiliar Settings: Handling Social Situations
125(10)
Off the Beaten Path: Coping With Challenges
135(14)
Common Questions
149(10)
Appendix International Etiquette 159(18)
Bibliography 177(4)
Index 181(6)
About the Author 187

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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