Business Etiquette For Dummies

by Fox, Sue

• ISBN13: 9780470147092
• ISBN10: 0470147091
• Edition: 2nd
• Format: Paperback
• Copyright: 2008-04-28
• Publisher: For Dummies

Summary

This resource offers tips and advice on how to make a great first impression and maintain it, deal with bad managers and difficult personalities, craft clear and effective communication in the workplace, and much more.

Author Biography

Sue Fox is the author of Etiquette For Dummies, 2nd Edition, and a professional member of the International Association of Protocol Consultants (IAPC) in Washington, D.C.

Table of Contents

Introduction

Conducting Yourself Gracefully in the Business World

Displaying Good Manners at Work

Making a Positive Impression on the Job

Working in a Diverse Environment

Look Sharp! Creating Professional Style and Presence

Building Better Communication Skills

The Art of Meeting and Greeting

Making Polite Conversation

Improving Your Telephone Manners

Sharpening Your Written Communication Skills

Keeping Up with Electronic Etiquette

Behaving in the Boardroom and Beyond

Minding Your Meeting Manners

Engaging in Business Meals and Parties

Mastering Dining Etiquette

Attending Conferences, Trade Shows, and Special Events

Taking Part in a Variety of Social Off-Site Activities

Marking Life's Major Events and Passages

Overcoming Work-Related Challenges

Coming to Terms with Difficult People

Managing Office Conflict

Managing Ethical Dilemmas at Work

Handling Sexuality in the Workplace

Doing Business on a Global Scale

Pack Your Manners! Traveling for Business

Now You've Arrived: Adapting to a New World

Crossing Cultural Lines: Your Passport for Success

The Part of Tens

Nearly Ten College-to-Career Etiquette Tips

Ten Tips for Impressive Job Interviews

Index

Table of Contents provided by Publisher. All Rights Reserved.