Business Information Systems: Analysis, Design, and Practice

by Curtis, Graham; Cobham, David

• ISBN13: 9780273651307
• ISBN10: 0273651307
• Edition: 4th
• Format: Paperback
• Copyright: 2001-08-01
• Publisher: Trans-Atlantic Pubns

Table of Contents

Preface	xv
Publisher's acknowledgements	xix
Information systems	1	(44)
Learning outcomes	1	(1)
Introduction	1	(37)
Introduction	2	(3)
Decisions	5	(7)
Value of information	12	(2)
The idea of a system	14	(10)
Management information systems	24	(12)
Informal and formal information	36	(2)
Summary	38	(1)
Review questions	39	(1)
Exercises	40	(1)
Case study	40	(3)
References	43	(1)
Recommended reading	43	(2)
Strategy and information systems	45	(30)
Learning outcomes	45	(1)
Introduction	45	(23)
The need for a business strategy	46	(1)
Strategic business planning	46	(3)
Business information systems strategy	49	(17)
Information systems strategy today	66	(2)
Summary	68	(1)
Review questions	69	(1)
Exercises	70	(1)
Case study	70	(3)
References	73	(1)
Recommended reading	73	(2)
Business information technology	75	(54)
Learning outcomes	75	(1)
Introduction	75	(49)
Historical development of computing technology	76	(5)
Hardware	81	(29)
Software	110	(14)
Summary	124	(1)
Review questions	125	(1)
Exercises	125	(1)
Case study	126	(1)
Recommended reading	127	(2)
Distributed systems, networks and the organization	129	(40)
Learning outcomes	129	(1)
Introduction	129	(34)
Networks and distributed systems	130	(2)
The idea of a distributed system	132	(1)
Organizational benefits of distributed systems	133	(3)
Organizational levels and distributed systems	136	(1)
The extent of distribution	137	(2)
The distribution of data	139	(1)
Networks and communications	140	(15)
Standards	155	(3)
Electronic data interchange	158	(4)
The effects of the Internet on business	162	(1)
Summary	163	(1)
Review questions	164	(1)
Exercises	164	(1)
Case study	165	(2)
Recommended reading	167	(2)
The Internet and the World Wide Web	169	(33)
Learning outcomes	169	(1)
Introduction	169	(28)
The evolution of the Internet	169	(2)
How the Internet works	171	(7)
What the Internet offers	178	(6)
The World Wide Web	184	(7)
The Internet and copyright	191	(2)
The Internet and financial transactions	193	(1)
Intranets and extranets	194	(3)
Summary	197	(1)
Review questions	198	(1)
Exercises	198	(1)
Case study	199	(1)
Recommended reading	200	(2)
Electronic commerce and business	202	(33)
Learning outcomes	202	(1)
Introduction	202	(28)
A brief introduction to e-commerce	203	(1)
E-commerce - key features	204	(1)
Conducting business over the Internet	205	(5)
Trade cycles and e-commerce	210	(4)
E-commerce business models	214	(10)
The development and management of a business website	224	(3)
Trends in e-commerce	227	(3)
Summary	230	(1)
Review questions	231	(1)
Exercises	231	(1)
Case study	232	(1)
References and recommended reading	233	(2)
Decision support and end-user computing	235	(42)
Learning outcomes	235	(1)
Introduction	235	(35)
Features of decision support systems	236	(3)
Types of decision support system	239	(2)
The development of decision support systems	241	(9)
Group decision support	250	(2)
End-user computing	252	(13)
Human-computer interaction	265	(5)
Summary	270	(1)
Review questions	271	(1)
Exercises	272	(1)
Case study	272	(2)
References	274	(1)
Recommended reading	275	(2)
File organization and databases for business information systems	277	(54)
Learning outcomes	277	(1)
Introduction	277	(45)
Files and file structures	277	(3)
Records and record structure	280	(1)
Physical and logical views of data	281	(2)
Data storage - files, records and lists	283	(1)
File-based and database approaches to data storage	284	(8)
A three-level architecture for databases	292	(2)
Models and schemas	294	(2)
Network models	296	(4)
Hierarchical models	300	(3)
Relational models	303	(10)
Object-oriented databases	313	(1)
Microcomputer databases	314	(1)
Data warehouses	315	(7)
Summary	322	(1)
Review questions	323	(1)
Exercises	324	(3)
Case study	327	(2)
Recommended reading	329	(2)
Control in Information systems	331	(44)
Learning outcomes	331	(1)
Introduction	331	(38)
Control systems	332	(7)
Controls over computerized information systems	339	(24)
Data protection legislation	363	(3)
Risk identification and controls	366	(3)
Summary	369	(1)
Review questions	370	(1)
Exercises	371	(1)
Case study	372	(1)
References and recommended reading	373	(2)
Information systems development: an overview	375	(23)
Learning outcomes	375	(1)
Introduction	375	(19)
The need for systems analysis and design	375	(6)
The need for a structured approach to analysis and design	381	(5)
The life cycle of a system	386	(6)
The structured approach and the life cycle	392	(1)
Alternative approaches to information systems development	393	(1)
Summary	394	(1)
Review questions	394	(1)
Exercises	395	(1)
Case study	395	(1)
Recommended reading	396	(2)
The systems project: early stages	398	(20)
Learning outcomes	398	(1)
Introduction	398	(18)
Initial stages	398	(3)
Statement of scope and objectives	401	(1)
Systems investigation	402	(8)
The feasibility study and report	410	(6)
Summary	416	(1)
Review questions	416	(1)
Exercises	417	(1)
Recommended reading	417	(1)
Process analysis and modelling	418	(37)
Learning outcomes	418	(1)
Introduction	418	(31)
Systems analysis	418	(1)
Manual systems flowcharts	419	(5)
Data flow diagrams	424	(11)
Data dictionaries	435	(1)
Decision tables	436	(5)
Logic flowcharts	441	(4)
Structured English	445	(4)
Summary	449	(1)
Review questions	449	(1)
Exercises	450	(3)
Case study	453	(1)
Recommended reading	454	(1)
Data analysis and modelling	455	(27)
Learning outcomes	455	(1)
Introduction	455	(22)
Top-down versus bottom-up approaches to data modelling	455	(2)
Entity-relationship modelling	457	(3)
Data analysis and modelling - an overview of the method	460	(15)
Process modelling and data modelling - the links	475	(2)
Summary	477	(1)
Review questions	478	(1)
Exercises	478	(1)
Case study	479	(1)
Recommended reading	480	(2)
Systems design	482	(22)
Learning outcomes	482	(1)
Introduction	482	(19)
The transition from analysis to design	482	(6)
Suggesting alternative designs	488	(6)
Automation boundaries	494	(5)
Walkthroughs and formal reviews	499	(2)
Summary	501	(1)
Review questions	501	(1)
Exercises	502	(1)
Case study	502	(1)
Recommended reading	502	(2)
Detailed design, implementation and review	504	(30)
Learning outcomes	504	(1)
Introduction	504	(27)
Detailed design	505	(17)
Systems specification	522	(1)
Implementation	523	(3)
Systems changeover	526	(4)
Evaluation and maintenance	530	(1)
Summary	531	(1)
Review questions	532	(1)
Exercises	532	(1)
Case study	533	(1)
Recommended reading	533	(1)
Systems development: further tools, techniques and alternative approaches	534	(46)
Learning outcomes	534	(1)
Introduction	534	(38)
Computer-aided software engineering	535	(5)
Rapid applications development	540	(2)
Object-oriented analysis and design	542	(8)
An evaluation of 'hard' approaches to systems analysis and design	550	(6)
'Soft' approaches to systems analysis and design	556	(15)
Contemporary usage of methodologies, tools and techniques	571	(1)
Summary	572	(2)
Review questions	574	(1)
Exercises	574	(1)
Case study	575	(2)
References and recommended reading	577	(3)
Expert systems and knowledge bases	580	(46)
Learning outcomes	580	(1)
Introduction	580	(39)
Expert systems architecture	581	(17)
Representation of knowledge	598	(12)
Drawing inferences	610	(7)
Intelligence and the Internet	617	(2)
Summary	619	(1)
Review questions	620	(1)
Exercises	620	(2)
Case study	622	(3)
References and recommended reading	625	(1)
Index	626