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9783540666127

Business Networking: Shaping Enterprise Relation- ships on the Internet

by
  • ISBN13:

    9783540666127

  • ISBN10:

    3540666125

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 1999-12-01
  • Publisher: SPRINGER VERLAG INC

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Supplemental Materials

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Summary

Electronic commerce, supply chain management, customer relationship management, and other forms of Business Networking will fundamentally change the way business will be conducted in the information age. We will see close collaboration between processes of different enterprises, and above all, new enterprises and new processes. Business Networking offers exceptional opportunities for innovators and harbors fundamental risks for slowpokes. This book proposes a process-oriented model for Business Networking and the concept of networkability to develop realistic strategies for managing enterprise relationships in the Internet economy. It formulates key success factors and management guidelines which were developed in close cooperation between research and practice.

Table of Contents

Introduction
1(14)
Part 1: Building the Foundation 15(78)
Enterprise in the Information Age
17(38)
Business Networking: A Process-oriented Framework
55(38)
Part 2: Business Concepts 93(68)
Strategies for Business Networking
95(22)
Business Networking Lessons Learned: Supply Chain Management at Riverwood International
117(10)
Electronic Commerce and Supply Chain Management at `The Swatch Group'
127(16)
Knowledge Enabled Customer Relationship Management
143(18)
Part 3: Information System Concepts 161(78)
Future Application Architecture for the Pharmaceutical Industry
163(22)
Information Systems for Supply Chain Management: An Overview
185(16)
Electronic Commerce in the Procurement of Indirect Goods
201(18)
Templates: Achieving Standardization for Business Networking
219(20)
Part 4: Key Success Factors 239(82)
Key Success Factors for Transaction-oriented Business Networking Systems
241(16)
Towards a Method for Business Networking
257(20)
Shaping Business Process Networks at ETA SA
277(16)
Shaping Applications for Global Networked Enterprises
293(20)
Business Networking-Summary and Outlook
313(8)
List of Abbreviations 321(4)
Glossary 325(10)
References 335(36)
Index 371(4)
Authors 375

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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