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9780205028993

Business & Professional Communication Principles and Skills for Leadership

by ;
  • ISBN13:

    9780205028993

  • ISBN10:

    0205028993

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2012-01-05
  • Publisher: Pearson
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Summary

Updated in its 2ndedition, Business & Professional Communicationfocuseson the core concepts and skills of business and professional communication, with an emphasis on leadership for today's global workplace. This comprehensive textis organized around five fundamental principles of communication, providing a useful pedagogical framework for the reader. These principles are applied to a variety of business and professional contexts, including workplace relationships, interviewing, group and team work and giving presentations.

Table of Contents

Unit I:  Communication Principles for Leadership

Chapter 1:   Communicating and Leading at Work

Chapter 2:   Being Aware of Self and Others:  Enhancing Communication and Leadership

Chapter 3:   Using Verbal and Nonverbal Messages

Chapter 4:   Listening and Responding

Chapter 5:   Adapting to Differences

 

Unit II:  Relationship Skills

Chapter 6:   Relating to Others at Work

Chapter 7:   Interviewing Principles and Skills

Chapter 8:   Interviewing Types

 

Unit III:  Collaboration Skills

Chapter 9:   Collaborating in Teams

Chapter 10:  Enhancing Team Meetings

 

Unit IV:  Presentation and Writing Skills

Chapter 11:  Developing Your Professional Presentations

Chapter 12:  Delivering Professional Presentations

Chapter 13:  Achieving Your Presentation Goals:  Informing, Persuading and Relating

Chapter 14:  Writing for Business

 

Appendix A:  Managing Time:  Managing Information

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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