Business and Society : A Strategic Approach to Social Responsibility

by Thorne McAlister, Debbie; Ferrell, O. C.; Ferrell

• ISBN13: 9780618415960
• ISBN10: 0618415963
• Edition: 2nd
• Format: Paperback
• Copyright: 2004-02-09
• Publisher: South-Western College Pub

Summary

A brief alternative to its competitors,Business and Societycombines 12 chapters with 12 cases to offer a strategic approach to social responsibility. Streamlined coverage of key topics allows undergraduate students and MBA majors to focus on only what they need to prepare for in the real business world. Concise chapter content allows instructors to introduce outside resources into their course, such as readings, cases, and projects that enhance students' understanding of the material. Students will gain the background knowledge, skills, and insight necessary to analyze how organizations achieve both social and financial performance benefits through social responsibility. Two new boxed features reinforce the practical relevance of chapter material.Legal and Regulatoryboxes focus on the legal issues facing current organizations;Global Initiativesboxes look at the ethical dilemmas confronting international companies and organizations. What Would You Do?mini-cases appear at the end of each chapter, presenting students with a scenario that highlights ethics, social responsibility, morals, workplace conduct, and other important themes. Over 60% of the cases are new. In addition, the collection has been divided into two parts to clearly distinguish between organizations that have succeeded and those that have struggled with corporate citizenship. Real examples ofSocial Responsibility Auditsappear on the textbook web site. These reports provide students with an insider's look at how companies are actually measuring, assessing, and communicating their social and ethical performance results. Five expandedRole-Playing Exercises(previously calledBehavior Simulation Role-Playing Cases) promote teamwork and develop students' group decision-making skills. A newRole-Playing Exercise Appendixprovides an introduction to each of these exercises that students can read in preparation for group assignments.Teaching Notesin the Instructor's Resource Manual help instructors to organize and direct student teams.

Table of Contents

Social Responsibility Framework

Social Responsibility Defined

Development of Social Responsibility

Global Nature of Social Responsibility

Benefits of Social Responsibility

Framework for Studying Social Responsibility

Strategic Management of Stakeholder

Relationships Stakeholders

Defined Stakeholder

Identification and Importance

Performance with Stakeholders

Development of Stakeholder Relationships

Link Between Stakeholder Relationships and Social Reponsibility

Legal, Regulatory, and Political Issues

Government\'s Influence on Business

Business\'s Influence on Government

The Government\'s Approach for Legal and Ethical Compliance

Business Ethics and Ethical Decision Making

The Nature of Business Ethics

Foundations of Business Ethics

Ethical Issues in Business

Understanding the Ethical Decision-Making Process

Strategic Approaches to Improving Ethical behavior

The Need for Organizational Ethics Programs

Codes of Conduct Ethics Officers

Ethics Training and Communication

Establishing Systems to Monitor and Enforce

Ethical Standards

Continuous Improvement of the Ethical Program

Implementing Organizational Ethics Programs

Corporate Governance Corporate Governance

Defined Corporate Governance and Social Responsibility

History of Corporate Governance

Issues in Corporate Governance Systems

Corporate Governance Around the World Future of Corporate Governance

Consumer and Community Relations

Consumer Stakeholders

Responsibilities to Consumers

Community Stakeholders

Responsibilities to the Community Strategic

Implementation of Responsibilities to Consumers and the Community

Employee Relations Employee Stakeholders

Responsibilities to Employees

Strategic Implementation of Responsibilities to Employees

Environmental Issues

Global Environmental Issues

Environmental Policy and Regulation

Business Response to Environmental Issues

Strategic Implementation of Environmental Responsibility

Technology Issues

The Nature of Technology

Technology\'s Influence on the Economy

Technology\'s Influence on Society

Strategic Implementation of Responsibility for Technology

Strategic Philanthropy

Strategic Philanthropy

Defined Strategic Philanthropy and Social Responsibility

Stakeholders in Strategic Philanthropy

Benefits of Strategic Philanthropy

Implementation of Strategic Philanthropy

The Social Audit

The Nature of Social Auditing

The Auditing Process Strategic

Importance of Social Auditing Cases

Successful Management of Social Responsibility

Coca-Cola Company: Crisis and Reputation Management

Wainwright Bank & Trust: Banking on Values

Conoco\'s Decision: The First Annual President\'s Award for Business Ethics

Home Depot: Commitment to Social Responsibility

New Belgium Brewing Company: Environmental and Social Concerns

Double Click: Privacy on the Internet

Challenges in Social Responsibility

Enron: Questionable Accounting Leads to Collapse

Worldcom: Actions Lead to Corporate Reform

Martha Stewart: Insider-Trading Scandal

Arthur Andersen: Questionable Accounting Prac

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