Author details | |
Preface | |
Introduction | |
Background | |
The need for live capture and reuse of project knowledge | |
The objectives and contents of the book | |
Knowledge Management - Key Concepts | |
Defining knowledge | |
Knowledge management | |
Functionalist vs. interpretivist | |
Information systems vs. human resource management | |
Interdisciplinary perspective | |
Combined soft and hard approaches | |
Benefits and barriers to KM | |
KM processes | |
Knowledge capture | |
Knowledge sharing | |
Knowledge reuse - adapting and applying | |
Knowledge maintenance - archiving and retirement | |
KM in construction | |
Shortcomings of current practice | |
KM research projects in construction | |
The importance of 'live' capture and reuse of project knowledge | |
Reusable Project Knowledge - Generation and Capture | |
Reusable project knowledge | |
Types of reusable project knowledge | |
Characteristics of reusable project knowledge | |
Learning situations | |
Formal learning situations | |
Ad hoc learning situations | |
Current practice on capture and reuse of project knowledge | |
Post project reviews | |
Communities of Practice | |
Training | |
Recruitment | |
Face-to-face interaction | |
Mentoring | |
Succession planning and management | |
Reassignment of people | |
Knowledge bases | |
Intranets | |
Groupware | |
Project extranets | |
Case-based reasoning | |
Text mining | |
Soft issues in KM | |
People issues | |
Organisational issues | |
Cultural issues | |
Summary | |
Collaborative Learning in Construction | |
Introduction | |
Collaborative learning | |
CL in construction | |
Previous research in CL | |
Implementing CL in construction projects | |
Summary/conclusions | |
Methodology for Live Knowledge Capture and Reuse of Project Knowledge | |
Background of case study companies | |
Findings from the case studies | |
End-users' requirements for knowledge capture and reuse | |
Analysis of the end-users' requirements for knowledge capture and reuse | |
Current practice for the capture of reusable project knowledge | |
Analysis of current practice for the capture of reusable project knowledge | |
Structure of the 'live' capture and reuse of project knowledge methodology | |
Integrated workflow system | |
The Capri.net System | |
System architecture of prototype application | |
Development of the Web-based knowledge base | |
Selection of development environment | |
User interface and programme codes development | |
Database design | |
Refinement of the IWS and user interface | |
Operation of the prototype application | |
Logging in | |
Browsing the Summary Page | |
Exploring the content of the system through the 'Index Page' | |
Exploring and validating the details of a knowledge item | |
Add and Edit project details | |
Adding new knowledge category and type | |
Create account for new user | |
Add New Knowledge | |
Conducting a search | |
Testing and evaluation of Capri.net | |
Prototype testing | |
Prototype evaluation | |
Concluding Notes | |
Summary | |
Conclusions | |
Limitations of the research | |
Further work | |
Concluding remarks | |
Table Comparing the Various Knowledge Management Process Models | |
Details of the Types of Reusable Project Knowledge Identified | |
Additional Learning Situations Related to Change Management, Problem-Solving and Innovation | |
Companies' Practice and Requirements on Knowledge Representation | |
References | |
Index | |
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