Case Studies in Organizational Communication : Ethical Perspectives and Practices

by Steve May

• ISBN13: 9780761929833
• ISBN10: 0761929835
• Format: Paperback
• Copyright: 2006-03-07
• Publisher: SAGE Publications, Inc

Summary

"Those wanting to dip their feet into the ethical practices of transparency, alignment, and courage in order to reevaluate the scenarios that surround them will appreciate this book. For ethics novices, May's book offers an excellent starting point for those interested in exploring ethical issues." - Helen Sommerville, University of Stirling Case Studies in Organizational Communication: Ethical Perspectives and Practices integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume is a crucial step toward addressing ethical issues, providing a rich and diverse overview of an increasingly important concern for organizations in contemporary society.

Table of Contents

Preface	ix
Acknowledgments	xvii
Ethical Challenges and Dilemmas in Organizations: A Case Study Approach	1	(18)
Steve May
Ethical Perspectives and Practices	19	(356)
Steve May
Alignment
Case Study 1: The Ethics of the ``Family Friendly'' Organization: Challenges and Tensions Related to Multiple Life Perspectives	49	(10)
Caryn E. Medved
David R. Novak
Case Study 2: The Wal-Mart Way: Community Service or Sneaky Exploitation?	59	(16)
Edward C. Brewer
Case Study 3: Working at Home and Playing at Work: Using ICTs to Break Down the Barriers Between Home and Work	75	(12)
Alf Steinar Saetre
Jan-Oddvar Sornes
Case Study 4: The Bush Team's Moral Ethos: An Ethical Critique of the Iraq War	87	(24)
Mohammad A. Auwal
Dialogic Communication
Case Study 5: The National College Registration Board: A Case Study in Organizational Legitimacy	111	(14)
Rebecca Meisenbach
Case Study 6: The Sulzer Hip Replacement Recall Crisis: A Patient's Perspective	125	(14)
Keri K. Stephens
Scott C. D'Urso
Penny Holmes
Case Study 7: The Circle of Truth: An Examination of Values, Truth-Telling, and Alignment at Mount Carmel Health	139	(14)
Bethany Crandell Goodier
Participation
Case Study 8: Ethical Storm or Model Workplace?	153	(16)
Joann Keyton
Paula Cano
Teresa L. Clounch
Carl E. Fischer
Catherine Howard
Sarah S. Topp
Michaella M. Zlatek
Case Study 9: Keeping It Real: Race Difference, and Corporate Ethics at Coca-Cola	169	(16)
Patricia S. Parker
Case Study 10: Is Agriculture Spinning Out of Control? A Case Study of Buckeye Egg Farm: Environmental Communication, News Frames, and Social Protest	185	(14)
Jeanette Wenig Drake
Transparency
Case Study 11: ``Moral'' Leadership in the Catholic Church: Loss of Credibility and Organizational Support Amidst Charges of Sexual Abuse	199	(14)
Elise J. Dallimore
Case Study 12: Whose Ethics? Whose Leadership? Revenue Sports and University Integrity	213	(12)
John Llewellyn
Case Study 13: Tricking Your Customers Without Cheating Them: Minimal Details as an Information Strategy	225	(14)
Alf Steinar Saetre
Keri K. Stephens
Case Study 14: Corporate Ethics in the Pharmaceutical Industry: The Lipobay/Baycol Case of Bayer	239	(14)
Nicola Berg
Martin K. Welge
Accountability
Case Study 15: Should We Stop Using the Letter C? Three Key Players Respond to the February 1, 2003, Columbia Shuttle Events	253	(12)
Michelle T. Violanti
Case Study 16: Blaming the Dead: The Ethics of Accident Investigation in Wildland Firefighting	265	(22)
Jennifer Thackaberry
Case Study 17: Why Companies Tell Lies in Business: A Japanese Case in the Food Industry	287	(18)
Toru Kiyomiya
Kaori Matake
Masaki Matsunaga
Courage
Case Study 18: ``Call `Em Like We See `Em'': Responding to Unfair and Unethical Charges	305	(12)
Joy L. Hart
Stuart L. Esrock
Greg B. Leichty
Case Study 19: Nothing Fishy Going on Here: The Ethics of Openness, Culture, and Strategies	317	(14)
Jan-Oddvar Sornes
Larry Davis Browning
Case Study 20: Showdown at University Baptist Church	331	(18)
Brian K. Richardson
Heather M. Osterman
Lori A. Byers
Case Study 21: Purifying an Image: Baxter International and the Dialyzer Crisis	349	(16)
Julie A. Davis
Afterword: Casework and Communication about Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Future	365	(10)
George Cheney
Index	375	(18)
About the Editor	393	(2)
About the Contributors	395