Introduction | |
Establishing A Baseline | |
Creating Network Configuration Documentation | |
ldquo;Do I Know This Already?rdquo; Quiz. | |
Foundation Topics | |
Components of a Network Configuration Table | |
Components of a Topology Diagram | |
Discovering Network Configuration Information | |
The Process of Creating Network Documentation | |
Guidelines for Creating Network Documentation | |
Foundation Summary. Q&A | |
Creating End System Network Configuration Documentation | |
ldquo;Do I Know This Already?rdquo; Quiz | |
Foundation Topics | |
Components of an End System Network Configuration Table | |
Components of an End System Network Topology Diagram | |
Commands and Applications Used to Gather Information about End System Network Configurations | |
Discovering End System Network Configuration Information | |
Creating End System Network Configuration Documentation | |
Foundation Summary. Q&A | |
Determining An Effective Troubleshooting Strategy | |
Applying a Logical Layered Model to a Physical Network | |
ldquo;Do I Know This Already?rdquo; Quiz. | |
Foundation Topics | |
The Encapsulated Data Flow Process | |
Comparing Layered Networking Models | |
The Layers of a Logical Model. | |
Foundation Summary. Q&A | |
The General Troubleshooting Process | |
ldquo;Do I Know This Already?rdquo; Quiz. | |
Foundation Topics | |
The General Troubleshooting Process | |
The Gather Symptoms Stage | |
The Isolate the Problem Stage | |
The Correct the Problem Stage | |
Foundation Summary. Q&A | |
Gathering Symptoms | |
ldquo;Do I Know This Already?rdquo; Quiz. | |
Foundation Topics. | |
Gathering Network Symptoms | |
Gathering User Symptoms | |
Gathering End System Symptoms. | |
Foundation Summary. Q&A | |
Selecting a Troubleshooting Approach | |
ldquo;Do I Know This Already?rdquo; Quiz | |
Foundation Topics | |
The Bottom-Up Troubleshooting Approach | |
The Top-Down Troubleshooting Approach | |
The Divide-and-Conquer Troubleshooting Approach | |
Selecting a Troubleshooting Approach | |
Foundation Summary. Q&A | |
Resolving Problems At The Physical And Data Link Layers | |
Isolating a Problem at the Physical or Data Link Layer | |
ldquo;Do I Know This Already?rdquo; Quiz | |
Foundation Topics | |
Identifying the Symptoms of Problems Occurring at the Physical Layer | |
Identifying the Symptoms of Problems Occurring at the Data Link Layer | |
Analyzing Commands and Applications Used to Isolate Problems Occurring at the Physical and Data Link Layers | |
Guidelines for Isolating a Physical or Data Link Problem | |
Foundation Summary. Q&A | |
Correcting a Problem at the Physical or Data Link Layer | |
ldquo;Do I Know This Already?rdquo; Quiz | |
Foundation Topics | |
Commands and Applications Used to Correct Problems Occurring at the Physical and Data Link Layers | |
Physical and Data Link Layer Support Resources | |
Correcting a Physical or Data Link Layer Problem | |
Foundation Summary. Q&A | |
Resolving Problems At The Network Layer | |
Isolating a Problem at the Network Layer | |
ldquo;Do I Know This Already?rdquo; Quiz | |
Foundation Topics | |
The Symptoms of Problems Occurring at the Network Layer | |
End System Commands and Applications Used to Isolate Problems Occurring at the | |
Network Layer | |
Analyzing Cisco Command and Application Output to Isolate Problems Occurring at the Network Layer | |
Isolating a Problem Occurring at the Network Layer. Foundation Summary. Q&A | |
Correcting a Problem at the Network Layer | |
ldquo;Do I Know This Already?rdquo; Quiz | |
Foundation Topics | |
Cisco Commands Used to Correct Problems Occurring at the Network Layer | |
End System Commands and Applications Used to Correct Problems Occurring at the Network Layer | |
Examples That Demonstrate Correction of Network Layer Problems | |
Network Layer Support Resources | |
Correcting Problems Occurring at the Network Layer | |
Foundation Summary. Q&A | |
Resolving Problems At The Transport And Application Layers | |
Isolating a Problem at the Transport or Application Layer | |
ldquo;Do I Know This Already?rdquo; Quiz. Foundation Topics | |
Symptoms of Problems Occurring at the Transport Layer | |
Symptoms of Problems Occurring at the Application Layer | |
Commands and Applications Used to Isolate Problems Occurring at the Transport Layer | |
Commands and Applications Used to Isolate Problems Occurring at the Application Layer | |
Guidelines for Isolating a Problem Occurring at the Transport or Application Layer | |
Foundation Summary. Q&A | |
Correcting a Problem at the Transport or Application Layer | |
ldquo;Do I Know This Already?rdquo; Quiz. | |
Foundation Topics | |
Identifying Commands and Applications Used to Correct Problems Occurring at the Transport Layer | |
Identifying Commands and Applications Used to Correct Problems Occurring at the Application Layer | |
Identifying Transport and Application Layer Support Resources | |
Correcting Problems Occurring at the Transport and Application Layers | |
Foundation Summary. Q&A | |
Scenarios | |
CIT Scenarios and Examples | |
Network Documentation | |
Gathering Symptoms | |
Resolving Problems at the Physical or Data Link Layer | |
Resolving Problems at the Network Layer | |
Resolving Problems at the Transport and Application Layers | |
Appendix | |
Answers to the ldquo;Do I Know This Already?rdquo; Quizzes and ldquo;Q&Ardquo; Sections | |
Glossary | |
Index | |
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