Part I: PUBLIC RELATIONS: ROLE, ORIGINS AND TRENDS AFFECTING THE FUTURE | |
1. PR Roles and Specialties | |
2. PR's Origins and Evolution | |
3. Trends in PR | |
Part II: PR RESEARCH | |
4. Research: Planning Processes and Techniques | |
5. Publics and Public Opinion | |
Part III: THEORY, ETHICS AND LAWS AFFECTING PR PRACTICE | |
6. Theoretical Underpinnings for PR | |
7. PR Ethics and Responsibilities | |
8. PR and the Law | |
Part IV: PR IN ACTION | |
9. Strategic management in PR Practice | |
10. Communication, Channels and Media | |
11. Tactics and Techniques: Details that make PR Strategies Work | |
12. Campaigns | |
13. Crisis and Credibility | |
14. Public Relations Practice and a World View |
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