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9781843342854

Challenges of Knowledge Sharing in Practice : A Social Approach

by
  • ISBN13:

    9781843342854

  • ISBN10:

    1843342855

  • Format: Hardcover
  • Copyright: 2007-06-30
  • Publisher: Elsevier Science Ltd

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Summary

This book looks at the key skills that are required in organizations in the information intensive society; it also examines the power of information behaviour on the construction of different kinds of shared knowledge and social identity in a group. The book introduces the different dimensions of social capital that is structural and cognitive, and looks at the relational aspects of information behaviour in organizations. This book analyses experiences with two different case studies - in the financial and biotechnology industries - in order to gain additional insights in how the internal organization environment should be designed to support the development of the organization's intellectual capital.

Table of Contents

Information sharing in contextp. 3
Patterns of sharing - enablers and barriersp. 13
Social navigationp. 27
Introducing the two casesp. 45
Claims handlersp. 55
Expert organisationp. 105
Dimensions of social capital in the two casesp. 147
Social capital and sharing - building structures for knowledge sharing and its managementp. 167
Importance of the awareness of social capital in connection with information and knowledge sharing in today's companiesp. 175
Interview protocol : dimensions of social capital and knowledge sharingp. 181
Questionnaire : group identity aspectsp. 187
Table of Contents provided by Blackwell. All Rights Reserved.

Supplemental Materials

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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