1 The Inevitability of Change | 1 | (12) | |
2 The Great Change Mistakes | 13 | (14) | |
3 The Change Agent Solution | 27 | (14) | |
4 Great Change Agents Challenge the Status Quo | 41 | (10) | |
5 Great Change Agents Embrace the Necessity of Conflict | 51 | (8) | |
6 Great Change Agents Manage Risk, Not Avoid It | 59 | (14) | |
7 Great Change Agents Stoke the Fire of Creativity | 73 | (8) | |
8 Great Change Agents Develop New Ones | 81 | (6) | |
9 Change Expectations and the New MBA | 87 | (8) | |
Notes | 95 | (4) | |
Bibliography | 99 |
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