List of Figures and Tables | |
Foreword | |
Preface | |
Acknowledgments | |
Introduction | |
Upstream Change | |
Phase I: Prepare to Lead the Change: Start Up, Staff, and Create Your Case for Change | |
Hearing the Wake-Up Call | |
Prepare to Lead the Change | |
Start Up and StaffChange Effort | |
Create Case for Change and Determine Initial Desired Outcomes | |
Summary | |
Consulting Questions for Activity I.A | |
Consulting Questions for Activity I.B | |
Chapter 2 Assess and Build Your Organization's Readiness and Capacity, and Build Leaders' Capability to Lead the Change | |
Assess and Build Organization's Readiness and Capacity | |
Build Leaders' Capability to Lead the Change | |
Summary | |
Consulting Questions for Activity I.C | |
Consulting Questions for Activity I.D | |
Chapter 3 Clarify Your Overall Change Strategy.. | |
Clarify Overall Change Strategy | |
Summary | |
Consulting Questions for Activity I.E | |
Chapter 4 Build the Infrastructure and Conditions to Support Your Change Effort | |
Build Infrastructure and Conditions to Support Change Effort | |
Summary | |
Consulting Questions for Activity I.F | |
Phase II: Create Organizational Vision, Commitment, and Capability | |
Build Organizational Understanding of Case for Change, Vision, and Change Strategy | |
Increase Organization's Capability to Change | |
Summary | |
Consulting Questions for Activity II.A | |
Consulting Questions for Activity II.B | |
Phase III: Assess the Situation to Determine Design Requirements | |
Assess the Situation to Determine | |
Design Requirements | |
Summary | |
Consulting Questions for Activity III.A | |
Midstream Change | |
Phase IV: Design the Desired State | |
Design Desired State | |
Summary | |
Consulting Questions for Activity IV.A | |
Phase V Analyze the Impact | |
Analyze Impacts of Desired State.. | |
Summary | |
Consulting Questions for Activity V.A | |
Phase VI: Plan and Organize for Implementation | |
Develop Implementation Master Plan | |
Prepare Organization to Support Implementation | |
Summary | |
Consulting Questions for Activity VI.A | |
Consulting Questions for Activity VI.B | |
Downstream Change | |
Phase VII: Implement the Change | |
Implement the Change | |
Summary | |
Consulting Questions for Activity VII.A | |
Phase VIII: Celebrate and Integrate the New State | |
Celebrate Achievement of Desired State | |
Support Integration and Mastery of New State | |
Summary | |
Consulting Questions for Activity VIII.A | |
Consulting Questions for Activity VIII.B | |
Phase IX: Learn and Course Correct | |
Build System to Continuously Improve New State | |
Learn from Your Change Process and Establish Best Practices | |
Dismantle Temporary Change Infrastructure | |
Summary | |
Consulting Questions for Activity IX.A | |
Consulting Questions for Activity IX.B | |
Consulting Questions for Activity IX.C | |
Leveraging The Change Leader's Roadmap | |
Chapter 13 Putting The Change Leader's Roadmap into Practice | |
The Model as a Thinking Discipline | |
Developmental Stages for Learning the CLR Methodology | |
Reactions to The Change Leader's Roadmap Model | |
A Top-Down Versus a Multidirectional Approach to Change | |
Summary | |
Chapter 14 Opportunities for Leveraging The Change Leader's Roadmap Methodology | |
The CLR Critical Path | |
Using The Change Leader's Roadmap as Your Common Change Methodology | |
Using the CLR to Change Your Organization's Culture | |
The CLR Just-in-Time Consulting Strategy | |
Accelerating the Change Process | |
Using the CLR as a Phase Gate Process | |
Summary | |
Chapter 15 Continuing the Journey to Conscious Change Leadership | |
Some Thoughts for Consultants | |
Some Thoughts for Leaders | |
Summary | |
Appendix: Phases, Activities, and Tasks of The Change Leader's Roadmap | |
Bibliography | |
About the Authors | |
Index | |
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