Change Management: The People Side of Change

by Hiatt, Jeffrey M.

• ISBN13: 9781930885189
• ISBN10: 1930885180
• Edition: 1st
• Format: Paperback
• Copyright: 2003-08-01
• Publisher: Prosci Research

Summary

Change Management: the people side of change is an introduction to change management for managers and executives. Project leaders and consultants can use this new book with their organizations and clients to introduce change management to front-line managers and top-level executives involved in change. Specifically, managers and executives will understand the broader perspective around change management and understand their role in the process.Written by Jeff Hiatt and Tim Creasey, the editors of the Change Management Learning Center, this book takes 7 years of research with more than 1000 companies, white papers and change management models, and combines this knowledge into an easy-to-read guide for managing change. Multiple case studies and examples make this book a quick-read for managers and executives that need a basic understanding of change management.

Author Biography

Jeff Hiatt is the founder and President of Prosci and the Change Management Learning Center. He authored the books The Perfect Change, The Employee's Survival Guide to Change and the book ADKAR: a model for change in business, government and our community and co-author of Winning with Quality. Jeff has led research projects with more than 1000 companies on change management and business process design. He trains on change management and coaches business leaders worldwide.Tim Creasey is a lead research and development analyst for Prosci and the Change Management Learning Center. Tim spearheaded the last two change management best practices study with more than 500 participants from 59 countries. Tim is also the leader of Prosci's Change Management Webinar series.