Change Your Business with NLP Powerful tools to improve your organisation's performance and get results

by Agness, Lindsey

• ISBN13: 9781907312403
• ISBN10: 1907312404
• Edition: 1st
• Format: Paperback
• Copyright: 2010-11-03
• Publisher: Capstone

Summary

Transform the way your business works. Neuro-Linguistic Programming (NLP) techniques can be applied to all business challenges. As a leader or manager in either the public or private sectors, whatever your industry or size of organisation, you can use NLP to improve your business by changing the mindsets of everyone you work with.When tailored for practical business application, NLP can help you to identify and deliver efficiencies, hold onto clients in the midst of increasing competition, improve morale and increase organisational performance and results.Change Your Business With NLP is the first genuinely practical guide for managers, showing how to use NLP techniques to overcome specific business problems. You will learn how to: Improve your results as a leader Build an exceptional team Manage change more effectively Change your organisation's culture Create more effective client and customer relationships Transform your presentation skills Increase the overall performance of your businessBestselling author Lindsey Agness, an international change management consultant and certified trainer of NLP, uses step-by-step techniques and a broad range of case studies to show you that NLP can deliver measurableresults in business. NLP is one of the absolute best tools for creating business success today. Change Your Business with NLP is one of the best books to give you the tools to make it really happen. David Shephard, The Performance Partnership and President of the American Board of NLP

Author Biography

Lindsey Agness is head of The Change Corporation, running courses and seminars for companies and individuals. Before setting up her company she was a corporate change management consultant at one of the top global firms — meaning she can bridge both the business and personal development market. She is one of the first female NLP masters and is a warm and compelling speaker who has recently at the Vitality Show, Fab at 50 Show and Success University.
Lindsey was a Finalist in the Entrepreneur of the Year Award in 2007 & 2008.

Table of Contents

Introduction: Why is NLP important for business?	p. xi
Transforming Leaders with NLP	p. 1
Building strategies for success	p. 3
A winning state of mind	p. 31
Modelling world-class performance	p. 63
Transforming Teams with NLP	p. 83
Constructing high-performing teams	p. 85
Encouraging creativity in your team	p. 117
Having courageous conversations	p. 137
Transforming Organisations with NLP	p. 157
Managing change effectively	p. 159
Changing the rules of the game	p. 189
Developing global organisations	p. 211
Transforming Customer Service with NLP	p. 229
Influencing with integrity	p. 231
Powerful presentations	p. 259
Exceeding customer expectations	p. 275
Are you ready?	p. 287
What next?	p. 295
NLP Grid	p. 298
Language used by different representational systems	p. 301
What have you learned about NLP?	p. 303
Bibliography	p. 309
About the author	p. 311
Acknowledgements	p. 313
Index	p. 315
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