Preface | |
About the Contributing Authors | |
Harnessing IT to Drive Enterprise Strategy | |
Architecture, Portfolio Management, Organizational Development-Integrated Foundations for Strategy Realization | |
A Strategically Focused, Tactically Agile IT Organization | |
The Sum of IT Can be Greater than its Parts | |
IT Performance Management Using the Balanced Scorecard | |
How to Measure and Manage Customer Value and Customer Profitability | |
Consider the Outsource: Right from the Start | |
Managing for Returns on IT Investments | |
Index | |
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