List of Boxes, Cartoons, Figures, Photos, and Tables | p. xiii |
Preface | p. xv |
Balancing Values in the Administration of Public Policy | p. 1 |
Introduction | p. 2 |
The Clash of Values in the Administration of Public Policy | p. 5 |
Efficiency versus Responsiveness | p. 5 |
Public versus Private | p. 6 |
Neutrality versus Tolerance | p. 7 |
Uniformity versus Diversity | p. 7 |
Economic Capitalism versus Individual Rights | p. 7 |
Limited Government versus Popular Sovereignty | p. 8 |
The Study of Public Administration | p. 8 |
Key Concepts in the Study of Public Administration | p. 8 |
Line versus Staff Agencies | p. 12 |
The Structures of Government in the Executive Branch | p. 13 |
The Executive Office of the President | p. 13 |
Cabinet-Level Departments | p. 14 |
Independent Agencies | p. 16 |
Government Corporations | p. 16 |
Intergovernmental Agencies | p. 17 |
Evolving Approaches to the Study of Public Administration | p. 18 |
The Era of Representativeness | p. 18 |
Neutral Competence and the Period of Reform | p. 18 |
The Principles of Administration | p. 19 |
The Executive Leadership Era | p. 20 |
The Systems Framework and the Ecology of Public Administration | p. 20 |
The Public Choice Model and Public Administration | p. 20 |
The Net and School Choice | p. 22 |
Net Assignment | p. 23 |
Summary | p. 23 |
Glossary of Key Terms | p. 23 |
Review Questions | p. 25 |
Surfing the Net | p. 25 |
The Social, Political, Economic, and Environmental Context of Administration | p. 27 |
Introduction | p. 28 |
The Political System, Values, and Social Change | p. 28 |
The Concept of Administrative Agencies in the Political System | p. 28 |
The Systems Model, Public Administration, and Transportation Policy | p. 29 |
Developing Value Conflicts | p. 30 |
Social Change and Value Conflict in Administration | p. 32 |
Abortion | p. 32 |
Affirmative Action | p. 34 |
The Development of the Political Party System | p. 36 |
The Role of Third Parties as Value Sources | p. 37 |
Interest Groups and Values in Public Administration | p. 38 |
Relationships between Regulators and the Regulated | p. 39 |
The Economic Context of Public Administration | p. 41 |
Industrialization and Changing Economic Values | p. 42 |
Value Shifts and Technology Changes in the Postindustrial Era | p. 44 |
The Ecological and Environmental Context | p. 45 |
Environmental Concerns and Value Conflicts in Public Administration | p. 46 |
Bar Wars | p. 48 |
Net Assignment | p. 49 |
Summary | p. 49 |
Glossary of Key Terms | p. 49 |
Review Questions | p. 51 |
Surfing the Net | p. 51 |
The Anatomy of Public Organization: Bureaucratic Power and Politics | p. 53 |
Introduction | p. 54 |
Internal Sources of Values | p. 54 |
The Concepts of Organizational Culture and Bureaucratic Ideology | p. 55 |
The Organizational Culture | p. 55 |
Groupthink | p. 56 |
Functions of Organizational Culture | p. 58 |
The Use of Symbols | p. 60 |
The Bureaucratic Ideology | p. 61 |
Bureaucratic Symbols | p. 61 |
Symbolic Management | p. 62 |
Organizational Effects on Cognitive Processes and Value Systems | p. 63 |
Special Uses of Jargon | p. 63 |
The Foundations of Bureaucratic Power | p. 65 |
Organizational Structure | p. 67 |
Bureaucrats as Politicians | p. 70 |
Internal Sources of Values | p. 72 |
The Groupthink Failure: A Centralized Bureaucracy Won't Improve Intelligence | p. 78 |
Net Assignment | p. 79 |
Summary | p. 79 |
Glossary of Key Terms | p. 79 |
Review Questions | p. 80 |
Surfing the Net | p. 81 |
Administration in the Federal System: Intergovernmental Relations and Constitutional Sources of Values | p. 83 |
Introduction | p. 84 |
The Backdrop of Federalism | p. 86 |
Models of U.S. Federalism | p. 89 |
The Layer-Cake Model | p. 89 |
The Marble-Cake Model | p. 89 |
The Picket-Fence Model | p. 89 |
Approaches to Federalism | p. 90 |
Dual Federalism | p. 91 |
Cooperative Federalism | p. 92 |
Creative Federalism | p. 93 |
New Federalism | p. 94 |
Renewed Federalism | p. 95 |
Fiscal Federalism | p. 96 |
Types of Governmental Grants-in-Aid | p. 97 |
Coercive Federalism and the Use of Unfunded Mandates | p. 102 |
Intergovernmental Relations and Public Administration | p. 105 |
No Child Left Behind Act: What Will It Cost States? | p. 108 |
Net Assignment | p. 109 |
Summary | p. 109 |
Glossary of Key Terms | p. 110 |
Review Questions | p. 111 |
Surfing the Net | p. 112 |
Alternative Theories of Organizational Behavior: Classic Models and Ideological Sources of Values | p. 113 |
Introduction | p. 114 |
Schools of Organizational Theory | p. 114 |
The Classical School of Organizational Theorists | p. 115 |
The Human Relations School of Organizational Theorists | p. 119 |
The Neoclassical School of Organizational Theorists | p. 125 |
The Systems School of Organizational Theorists | p. 127 |
The New Public Management School of Organizational Theorists | p. 131 |
The Budget-Minimizing Bureaucrat? Empirical Evidence from the Senior Executive Service | p. 135 |
Net Assignment | p. 137 |
Summary | p. 137 |
Glossary of Key Terms | p. 138 |
Review Questions | p. 140 |
Surfing the Net | p. 141 |
Decision Making in the Administration of Public Policy | p. 143 |
Introduction | p. 144 |
Models of Decision Making in Administration | p. 145 |
Rational-Comprehensive Model | p. 145 |
Bargaining Model | p. 148 |
Incremental Model | p. 149 |
Participate Model | p. 151 |
Public Choice Model | p. 152 |
The Ethical Dimensions of Decision Making | p. 157 |
Institutional Ethics | p. 157 |
Personal Ethics | p. 159 |
The Limits of Decision Making | p. 159 |
Time | p. 159 |
Uncertainty | p. 161 |
Distortion of Information | p. 161 |
Crisis | p. 163 |
Comprehensive Administrative Reform Implementation | p. 164 |
Net Assignment | p. 166 |
Summary | p. 166 |
Glossary of Key Terms | p. 167 |
Review Questions | p. 168 |
Surfing the Net | p. 168 |
Management of Bureaucratic Organizations: The Strategic Use of Values in Policy Making and Administration | p. 169 |
Introduction | p. 170 |
Management and Managerialism | p. 170 |
Approaches to Management | p. 173 |
Management by Objectives | p. 173 |
Organizational Development | p. 173 |
Operations Research | p. 174 |
Program Evaluation and Review Technique | p. 174 |
Quality Circles | p. 175 |
Total Quality Management | p. 175 |
Entrepreneurialism | p. 175 |
Performance Management | p. 179 |
Contracting Out | p. 180 |
Exploring Total Quality Management | p. 180 |
Strategic Management | p. 182 |
Capabilities and Environmental Constraints | p. 183 |
SWOT Analysis | p. 183 |
Strategic Factors in Management | p. 183 |
Challenges to Strategic Management | p. 184 |
Mandates | p. 185 |
Efficiency | p. 186 |
Competitiveness | p. 186 |
Boundaries | p. 186 |
Public versus Private Interests | p. 187 |
Service | p. 188 |
Performance-Based Budgeting in a Performance-Based Budget-Cutting Environment | p. 189 |
Net Assignment | p. 191 |
Summary | p. 192 |
Glossary of Key Terms | p. 192 |
Review Questions | p. 193 |
Surfing the Net | p. 193 |
Evaluation of Public Policy: Swinging the Pendulum of Administrative Politics | p. 195 |
Introduction | p. 196 |
Values and the Public Policy Process | p. 196 |
The Example of Head Start | p. 196 |
The Role of Elites | p. 197 |
Results-Oriented and Process-Oriented Management | p. 199 |
The Policy-Making Process | p. 201 |
The Bureaucratic Politics Model | p. 201 |
Stages in the Policy Process | p. 203 |
The Feedback Effect | p. 203 |
The Influence of Administrators | p. 205 |
Values and Implementation | p. 205 |
The Bald Eagle Protection Act and the Pathfinder Program Examples | p. 207 |
The Welfare Reform Example | p. 208 |
Administrators and Measuring Policy Results | p. 208 |
Program Evaluation and Policy Development | p. 211 |
Program Evaluation Standards | p. 212 |
Deconstructing Research on Systems of Care for Youth with EBD | p. 215 |
Net Assignment | p. 217 |
Summary | p. 217 |
Glossary of Key Terms | p. 217 |
Review Questions | p. 218 |
Surfing the Net | p. 218 |
Personnel Administration and Unionism in Public Administration | p. 219 |
Introduction | p. 220 |
Affirmative Action and Reverse Discrimination | p. 221 |
The Functions of Personnel Administration | p. 222 |
Position Classification and the General Schedule System | p. 222 |
Senior Executive Service | p. 223 |
Recruitment | p. 224 |
Collective Bargaining | p. 226 |
Performance Appraisal | p. 228 |
Common Performance Appraisals | p. 229 |
Training and Development | p. 230 |
Public Employee Strikes and Job Actions | p. 231 |
Rights of Employees | p. 231 |
The Historical Development of Personnel Administration | p. 232 |
The Pendleton Act | p. 232 |
Civil Service Reform Act of 1978 | p. 234 |
Affirmative Action and Comparable Worth | p. 234 |
National Performance Review | p. 236 |
The Ebb and Flow of Union Strength | p. 236 |
The Evolution of Collective Bargaining | p. 237 |
Merit, Management, and Neutral Competence | p. 239 |
Net Assignment | p. 241 |
Summary | p. 241 |
Glossary of Key Terms | p. 241 |
Review Questions | p. 242 |
Surfing the Net | p. 243 |
Leadership: The Chief Executive, the Bureaucracy, and the Search for Accountability | p. 245 |
Introduction | p. 246 |
Defining Authority and Leadership | p. 246 |
Personality Types | p. 248 |
Micromanagement | p. 248 |
Approaches to Leadership | p. 249 |
Leadership and Management | p. 251 |
The Search for Leadership Traits | p. 253 |
Transactional Leadership | p. 256 |
Transformational Leadership | p. 256 |
Styles of Leadership | p. 257 |
The Director | p. 258 |
The Motivator | p. 259 |
The Coordinator or Facilitator | p. 260 |
The Catalyst | p. 261 |
The Spokesperson | p. 261 |
The Crisis Manager | p. 262 |
Accountability in Public Administration | p. 263 |
Constitutional and Legal Constraints | p. 263 |
Casework | p. 264 |
Political Values versus Organizational Goals | p. 266 |
Aspects of Leadership | p. 268 |
Net Assignment | p. 270 |
Summary | p. 270 |
Glossary of Key Terms | p. 270 |
Review Questions | p. 272 |
Surfing the Net | p. 272 |
Communication Flows in Administration: The Fuzzing of Values | p. 273 |
Introduction | p. 274 |
Communication in Administration | p. 275 |
Value Content in Communication | p. 275 |
Types of Communication | p. 276 |
Formal Communication | p. 276 |
Informal Communication | p. 277 |
Communication's Role in Organizations | p. 281 |
Communication Networks and Efficiency | p. 281 |
Small Groups in Organizational Communication Channels | p. 283 |
The Flows of Communication | p. 284 |
Downward Communication | p. 284 |
Upward Communication | p. 286 |
Horizontal Communication | p. 289 |
Diagonal Information | p. 289 |
Communication Technology | p. 293 |
The State of State Whistle-Blower Protection | p. 297 |
Net Assignment | p. 299 |
Summary | p. 299 |
Glossary of Key Terms | p. 299 |
Review Questions | p. 299 |
Surfing the Net | p. 300 |
Financial Management: Taxing, Budgeting, and Spending | p. 301 |
Introduction | p. 302 |
Placing Monetary Values on Priorities | p. 302 |
Values and Financial Planning | p. 302 |
The Role of the Budget Process | p. 302 |
The Functions of Financial Management | p. 303 |
The Taxing Function | p. 303 |
The Tax Burden | p. 303 |
The Budget-Making Function | p. 305 |
Types of Budgets | p. 305 |
The Auditing Function | p. 309 |
Types of Audits | p. 309 |
Auditing Agencies | p. 309 |
The Accounting Function | p. 310 |
Types of Accounting | p. 310 |
Accounting Practices | p. 310 |
The Evaluating Function | p. 311 |
Fiscal Policy Outcomes and Electoral Accountability in U.S. States | p. 312 |
The Politics of the Budgetary Process | p. 312 |
Sources of Revenue | p. 313 |
Areas of Expenditure | p. 314 |
Budget Theories and Practices | p. 314 |
Keynesian Theory | p. 315 |
Supply-Side Economics | p. 316 |
Budget Authorization and Appropriation | p. 318 |
Budget Execution and Implementation | p. 319 |
Budget Strategies | p. 320 |
Budget Reforms | p. 320 |
Congressional Influence | p. 321 |
Problems of Debt | p. 323 |
Economic Policy | p. 325 |
Fiscal Policy | p. 325 |
Monetary Policy | p. 325 |
Privatization | p. 326 |
The Congressional Budget Process and Some Proposed Reforms | p. 328 |
Net Assignment | p. 330 |
Summary | p. 330 |
Glossary of Key Terms | p. 331 |
Review Questions | p. 333 |
Surfing the Net | p. 333 |
Administrative Law and the Control of Public Agencies | p. 335 |
Introduction | p. 336 |
Law and Ethics as Sources of Public Values | p. 336 |
Courts, Democratic Ideals, and Administrative Law | p. 336 |
Accountability | p. 337 |
The Rise of Regulation | p. 338 |
State and Local Regulation | p. 339 |
The Upward Expansion of Regulation | p. 339 |
Regulation and the Courts | p. 342 |
Technology Issues | p. 346 |
Privacy versus the Public's Right to Know | p. 347 |
Administrative Law and Regulatory Agencies | p. 348 |
The Limits of Administrative Law | p. 349 |
Discretion | p. 350 |
Regulatory Procedures and the Adjudication Process | p. 350 |
The Expanding Role of Administrative Judges | p. 351 |
The Influence of Social Change | p. 352 |
The Influence of Economic Changes | p. 353 |
External and Internal Controls | p. 353 |
The Role of the Whistle-Blower | p. 355 |
The Regulatory System and Competing Values | p. 355 |
Trends in State Regulatory Power: Balancing Regulation and Deregulation | p. 357 |
Net Assignment | p. 359 |
Summary | p. 359 |
Glossary of Key Terms | p. 359 |
Review Questions | p. 360 |
Surfing the Net | p. 360 |
Clientele Pressure and Government Policy: Interest Groups as Sources of Values | p. 363 |
Introduction | p. 364 |
Societal Values and What Government Regulates | p. 365 |
Economic Regulation | p. 365 |
Social Regulation | p. 366 |
Subsidiary Regulation | p. 366 |
Regulatory Agencies and Clientele Groups | p. 366 |
Captive Agencies | p. 368 |
Types of Rules and Stages of Rule Making | p. 371 |
The Twelve Stages of Rule Making | p. 371 |
Clientele Groups and Captive Agencies | p. 373 |
The Unorganized Lose Out | p. 377 |
Strategies of Support | p. 377 |
Advisory Positions and Task Forces | p. 377 |
Public Hearings | p. 378 |
New Public Management | p. 379 |
What Makes a Clientele Group Effective? | p. 381 |
The Current and Future Directions of Regulation | p. 381 |
Government Support for Groups | p. 384 |
Economic Development Support | p. 384 |
Structures Matter, but Leadership Matters More | p. 385 |
Net Assignment | p. 387 |
Summary | p. 387 |
Glossary of Key Terms | p. 388 |
Review Questions | p. 388 |
Surfing the Net | p. 389 |
Chapter Notes | p. 391 |
Suggested Readings | p. 406 |
Bibliography | p. 419 |
Index | p. 444 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.