Coach 2 the Bottom Line

by Jay, Mike R.

• ISBN13: 9781552122846
• ISBN10: 1552122840
• Format: Paperback
• Copyright: 1999-09-01
• Publisher: Trafford on Demand Pub

Summary

The book is about creating outcomes for the individual and the organization that lead to well-being, purpose, competence and awareness. It is based on proven methods of improving performance, creating generative rather than destructive change and facilitating individual and organizational transformation.

Table of Contents

Acknowledgements
Introduction: Why We're Here!	i
Executive Brief	v
Prologue	10	(1)
In the Beginning...Right Action	10	(9)
Organizational Effectiveness	11	(1)
Separating Right Action?	12	(1)
Components of Right Action	13	(8)
Generati	21
Chapter 1	19	(10)
A Theory of Coaching	19	(10)
Defining Coaching	19	(2)
Coaching Outcomes	21	(4)
Coaching Guidelines	25	(1)
Summary	26	(3)
Chapter 2	29	(38)
An Overview of Coaching in Organizations	29	(1)
Coaching is...	29	(1)
Coach & Coaching Defined	30	(3)
Performance, Change and Transformation	33	(18)
Where Transformation Lives	35	(2)
The Coach2 Model	37	(3)
Coach2 & Fit	40	(2)
Coaching has a Place	42	(2)
The Paradox of Coaching	44	(1)
A Contextual Matrix of Methodologies	44	(7)
Using Coaching to Match Capability	51	(16)
Outcome of of Coaching	56	(1)
Well-Being	57	(3)
Purpose	60	(2)
Competence	62	(2)
Awareness	64	(1)
Summary	65	(2)
Chapter 4	67	(12)
The Coach2 (C2) Model	67	(12)
Connection	68	(2)
Clarification	70	(3)
Commitment	73	(6)
Chapter 5	79	(14)
The Coaching Interaction Model	79	(14)
Conversation or Interaction?	82	(3)
The Organizational Coaching Dilemma	85	(2)
A Warning	87	(3)
Summary	90	(3)
Chapter 6	93	(12)
Differences	93	(12)
A Scorpion and a Frog	93	(1)
Our Nature--Our Nurture	94	(9)
Meaning-Making	103	(1)
A Baseball View	103	(2)
Chapter 7	105	(10)
What's the Difference?	105	(10)
Some Continuums	107	(6)
Level of Development and You	113	(1)
Summary	114	(1)
Chapter 8	115	(8)
A Coaching Contiuum	115	(8)
Process -- Content	115	(6)
Summary	121	(2)
Chapter 9	123	(12)
Creating a Vernacular of Leadership	123	(12)
Strategic Intention (SI)	124	(5)
Leadership & Coaching	129	(2)
Using SI in Coaching Systems	131	(4)
Chapter 10	135	(4)
Three Coaching Truths	135	(4)
Most Important	135	(1)
Second	135	(2)
The Final Issue...	137	(2)
PART II	139	(118)
Coaching as a System of Change	139	(4)
What Employees Really Want	139	(2)
Coaching as a Change Model	141	(2)
Chapter 11	143	(6)
Coaching as a Change Model	143	(6)
Nowhere to Now Here	143	(1)
Barriers to Change	144	(1)
One-to-One Coaching System	144	(2)
Efficient Change	146	(1)
Achieving Effortless Change	147	(1)
Summary	147	(2)
Chapter 12	149	(14)
The Coaching Approach in Practice	149	(1)
Personal	150	(2)
Organizational	152	(2)
Components in a Coach Approach	153	(1)
Environment for Coaching Success	154	(4)
Creating Organizational Slack	155	(3)
Principles not Recipes	158	(1)
*Extraordinary results	159	(4)
Summary	161	(2)
Chapter 13	163	(24)
Levels of Coaching in Organizations	163	(4)
Situational Leadership & Coaching	164	(3)
Coaching Levels	167	(20)
Coaching & Holograms	168	(4)
Level 1	172	(4)
Level 2	176	(5)
Level 3	181	(4)
Summary	185	(2)
Chapter 14	187	(6)
Structure and The Coaching Interaction	187	(6)
Coaching as an Emergent Structure	191	(1)
Summary	191	(2)
Chapter 15	193	(18)
Creating a CoachSystem™	193	(6)
Production Work to Knowledge Work	193	(2)
Organizational Value	195	(1)
Coaching Assumptions	196	(3)
CoachSystem™ Intention	199	(12)
Summary	209	(2)
Chapter 16	211	(4)
Connection, Clarification & Commitment	211	(4)
Connection	211	(1)
Clarification	212	(1)
Commitment	212	(1)
Summary	213	(2)
Chapter 17	215	(12)
Coaching: The Key Abilities	215	(1)
Observation	216	(3)
Listening	219	(1)
Discernment	220	(2)
Modeling	222	(5)
Chapter 18	227	(22)
Coaching Delivery	227	(22)
Basic Considerations	230	(4)
Methods of Delivery	234	(13)
Summary	247	(2)
Chapter 19	249	(8)
Coaching Alchemy	249	(8)
PART III	257	(26)
Coaching: Where it's headed...	258	(3)
Chapter 20	261	(6)
Coaching as Art and Science	261	(6)
The Heart Aroused	264	(3)
Chapter 21	267	(10)
Structural Coaching	267	(10)
Openings:	274	(1)
Possibilities:	274	(1)
Plans:	274	(1)
Outcomes:	274	(1)
Action:	275	(1)
Summary	275	(2)
Chapter 22	277	(6)
Coaches & Leadership	278	(1)
Coach Outside-In?	279	(4)
EPILOGUE: INSIGHTS SO FAR	283	(14)
THE FINAL WORD	297	(2)
AFTERTHOUGHTS	299	(2)
BIBLIOGRAPHY	301
GLOSSARY	i
CHANGE-ABILITY ASSESSMENT	1	(1)
About The Balanced Scorecard	1	(1)
Appreciative Inquiry	1	(1)
Action Science, A Description	1	(1)
Coaching Distinctions	1	(1)
COACHING SUCCESS ASSESSMENT	1	(1)
Performance Measurement	1	(1)
Questions to ask about Coaching	1	(1)
An Essay on an Order of Consciousness	1	(1)
Feedback Please!	1	(1)
Collaborate With Us!	i
Coach2 Registration	ii