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9780787982492

Coaching for Commitment : Achieving Superior Performance from Individuals and Teams

by ; ;
  • ISBN13:

    9780787982492

  • ISBN10:

    0787982490

  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 2007-12-21
  • Publisher: Pfeiffer & Co
  • Purchase Benefits
List Price: $45.00

Summary

This new, third edition of the best-selling Coaching for Commitment is based on the groundbreaking coaching work of the late Dennis C. Kinlaw. In this thoroughly revised and updated edition the authors, Cindy Coe and Amy Zehnder clearly show that coaching is a proven strategy for improving performance in today's environment of intense competitiveness for total customer satisfaction, continuous improvement, and the drive to deliver superior products and services. This book includes the most current coaching strategies and methodologies and provides information on the latest definitions of what coaching is and ways to succeed at coaching. The authors take Kinlaw's concept of tying coaching and commitment one step further and make commitment to action part of a new coaching model. Coaching for Commitment offers a practical, how-to guide to coaching for anyone (no matter what their skill level) who wants to hone their coaching skills for a range of circumstances and using a variety of methods--face-to-face, with a virtual team, on the fly, by phone, or e-mail. Coaching for Commitment is filled with easy to use tools, illustrative examples, and sample coaching conversations that clearly show how to use the coaching process, understand the underlying model, and develop the needed skills.

Author Biography

The Authors

Cindy Coe is the president of InsideOut Discovery, Inc., an international coaching and consulting practice that specializes in executive coaching. She is a recognized expert in enhancing organizational effectiveness and creating customized learning and development programs.

Amy Zehnder, Ph.D., PCC, is a dynamic presenter and recognized expert in talent management and learning and development. As an accomplished organizational development professional, she is sought after for her unique ability to turn strategic viewpoints into tactical actions.

Dennis C. Kinlaw, Ed.D., (deceased) was the original author of Coaching for Commitment. He was a consultant to organizations and conducted management training programs.

Table of Contents

Acknowledgmentsp. xi
Prefacep. xv
Introductionp. 1
Coaching for Commitmentp. 7
Successful Coaching: A Working Definitionp. 7
Coaching Worksp. 9
The Meaning of Commitmentp. 10
Building Commitment Through Coachingp. 13
Coaching for Commitmentp. 21
Coaching Momentp. 21
Chapter Summaryp. 22
The Coach Rolep. 23
Role Distinctions-What and Howp. 24
Shift Happens!p. 27
Coach Rolep. 37
Coaching Momentp. 52
Chapter Summaryp. 53
The Coaching Processp. 57
Coaching Prismp. 59
Putting the Pieces Togetherp. 61
Coaching Momentp. 62
Chapter Summaryp. 63
Trustp. 65
Establishing and Maintaining Trustp. 65
Coaching Momentp. 74
Chapter Summaryp. 75
The Indicom Coaching Modelp. 77
InDiCom Coaching Model Stage I: Involvep. 80
InDiCom Coaching Model Stage II: Discoverp. 85
InDiCom Coaching Model Stage III: Commitp. 92
Interdependent Stagesp. 101
Coaching Momentp. 102
Chapter Summaryp. 103
Clear Coaching Skillsp. 105
Challengep. 107
Listenp. 116
Encouragep. 124
Askp. 132
Refinep. 137
Coaching Momentp. 147
Chapter Summaryp. 147
Plan to Coachp. 149
Performance Coachingp. 150
Documentationp. 162
Note-Takingp. 162
Coaching Channelsp. 163
Coaching Toolsp. 166
Coaching Momentp. 167
Chapter Summaryp. 168
The Complete Coaching Conversationp. 169
General Coaching-PBC's Whyp. 170
Performance Coaching-Coach's Whyp. 179
Coaching Momentsp. 187
Coaching by Emailp. 190
Coaching Momentp. 196
Chapter Summaryp. 196
Creating a Coaching for Commitment Culturep. 197
What Does a Coaching for Commitment Culture Look Like?p. 198
Create a Value Proposition for Coachingp. 200
How to Create a Coaching for Commitment Culturep. 201
Gaining Commitment to a Coaching for Commitment Culturep. 206
Coaching Momentp. 211
Chapter Summaryp. 211
Final Notep. 213
Thirty-Five Coaching Questionsp. 215
Twenty Reality Checksp. 219
Twenty Validate and Celebrate Statementsp. 221
Your Personal Coaching for Commitment Planp. 223
Evaluating Your Coachingp. 227
Referencesp. 233
Indexp. 235
About the Authorsp. 243
Table of Contents provided by Ingram. All Rights Reserved.

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