Coaching Essentials Practical, Proven Techniques for World-class Executive Coaching

by Bossons, Patricia; Kourdi, Jeremy; Sartain, Denis

• ISBN13: 9781408111093
• ISBN10: 1408111098
• Format: Paperback
• Copyright: 2009-10-30
• Publisher: A&C Black

Summary

What are the most popular and effective coaching techniques? How and when do they work-and how can they work for you?

Author Biography

Dr Patricia Bossons is Director of Coaching Services at Henley Business School. She is a Chartered Psychologist and an accredited NLP coach.

 

Denis Sartain coaches at board level and teaches coaching skills at Henley Business School.

 

Jeremy Kourdi is a writer and business consultant. He has worked with many leading brands, professional institutions and business schools, including The Economist Group, London Business School and the Chartered Management Institute. He has written 18 books, including Surviving a Downturn (A&C Black).

Table of Contents

Succeeding as a coach	p. 1
The case for coaching	p. 3
Essential skills for coaches	p. 9
Typical challenges for coaches	p. 19
Clients worry about 'being found out'	p. 23
Clients want to communicate better with colleagues	p. 24
A client has recently been appointed to a senior position	p. 25
The client is unsure about where to start with their issues	p. 26
The client is uncertain about what they want	p. 27
Clients can't relate to (or don't work well with) their boss or colleagues	p. 28
New team, fast results	p. 29
Need to have a tough conversation	p. 30
Difficulties managing time or achieving a work-life balance	p. 31
Clients have recently arrived from somewhere completely different-what should they do here?	p. 32
The client is dealing with guilt	p. 34
Clients need to be more creative	p. 35
The client is working with people from different cultures	p. 36
A client needs to be more of a 'people person'	p. 37
Clients want to maintain their motivation	p. 38
Clients want to develop their career	p. 39
Struggling to deal with change	p. 41
Feeling lonely at the top	p. 42
Dealing with different generations	p. 43
Clients lack confidence, self-esteem, skills or ability, or feel they're too young or too old (or any other specific limiting beliefs)	p. 46
Contracting	p. 47
Selling yourself as a coach	p. 48
Time-keeping and ending a coaching session	p. 49
Clients need to think long term and plan for the future	p. 50
Getting the right coaching supervision	p. 52
Difficult challenges for coaches	p. 55
Coaching tools and useful models	p. 65
Grow	p. 70
Universal	p. 70
Managing stress	p. 72
Personal development and career planning	p. 76
Using emotional intelligence	p. 79
The Myers-Briggs type indicator (MBTI)	p. 83
Mentoring	p. 87
Visualisation and future orientation	p. 90
Coaching supervision	p. 94
Succeeding in a new job	p. 96
Setting objectives and SMART goals	p. 102
Achieving a sense of purpose	p. 104
Assess, challenge and support	p. 106
Transcending limiting beliefs	p. 108
Circles of excellence	p. 109
Well-formed outcomes	p. 111
Questioning	p. 115
Reframing	p. 117
Teach me	p. 119
Heron's six categories of intervention	p. 120
Decisions and problem-solving	p. 122
Force field analysis	p. 122
Miracle question	p. 125
Problem-solving	p. 127
The decision-making process	p. 131
Decision-making principles and techniques	p. 135
The leadership pipeline	p. 140
Kotter's eight-stage process for leading change	p. 144
Eight principles of motivation	p. 147
Enhancing motivation	p. 150
Empowerment	p. 153
The four stages of achieving emotional commitment	p. 156
Action-centred leadership	p. 158
Leadership styles	p. 161
Teamworking (Belbin's team types)	p. 164
Leading leaders	p. 168
Developing influence (the Thomas-Kilmann conflict instrument)	p. 170
Managing cross-cultural relationships and behaviour	p. 173
Managing different generations	p. 179
Defusing tensions (acknowledge, ask, answer)	p. 181
Developing business relationships	p. 183
The meta-mirror	p. 185
Logical levels	p. 187
Inspiring trust	p. 190
Fundamental interpersonal relations orientation (FIRO-B)	p. 194
360-degree feedback	p. 196
Prioritising and managing your time	p. 198
Balancing work and personal life	p. 201
The wheel of life	p. 203
Thinking strategically	p. 205
The balanced scorecard	p. 210
Scenario thinking	p. 212
Avoiding active inertia and moving from good to great	p. 215
Developing innovation	p. 219
Six thinking hats	p. 223
Disney creativity strategy	p. 225
Bibliography and further reading	p. 229
Index	p. 233
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