Code Switching : How to Talk So Men Will Listen

by Brown, Ph.D., Claire Damken; Nelson, Ph.D., Audrey

• ISBN13: 9781592579266
• ISBN10: 1592579264
• Format: Paperback
• Copyright: 2009-09-01
• Publisher: DK Publishing, Inc.

Summary

Men and women DO have unique communication styles that don't always mesh well. Code Switching offers a way of "reaching across the aisle" to open the lines of communication. It helps both women and men creak the gender code and speak in common terms, so work gets done, conflict gets resolved, and mutual understanding and respect prevail ... in the workplace and beyond.

Author Biography

Claire Damken Brown, Ph.D., founder and president of Damken Brown And Associations, Inc., is a savvy diversity expert. She consults with organizations on cutting-edge practices that prevent harassment/discrimination, improve gender communication, resolve conflicts, and model cultural competency, creating workplaces where people stay and thrive. Audrey Nelson, Ph.D., is an internationally recognized communication consultant and seminar leader, and the head of Nelson Communication, a corporate communication company. She specialties in interpersonal skills, male/female communication, sexual harassment and discrimination, cultural diversity, and conflict management.

Table of Contents

From the Playground to the Boardroom	p. 1
Women in the Social Maintenance Department	p. 19
Getting Down to Business	p. 37
Is Anyone listening?	p. 53
The Mechanics of Gender Communication	p. 67
A Talent for a Technical Age	p. 79
It's What You Don't Say That Means a Lot	p. 93
Are You Wearing That?	p. 115
Fight Fair and Get What's Yours	p. 127
Ask for What You Deserve	p. 145
Managing the Office Bully	p. 159
Workplace Humor	p. 175
Don't Wear Your Heart on Your Sleeve	p. 189
Keep Your Hands to Yourself	p. 201
Cupid at the Office	p. 219
Leading the Way Up the Corporate Ladder	p. 229
Stand Up and Deliver	p. 245
Power Networking and Mentoring	p. 257
Making Career Conquests	p. 271
Cracking the Gender Communication Code	p. 285
Resources	p. 295
Index	p. 303
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