Communicate! : A Workbook for Interpersonal Communication

by LONG BEACH CITY COLLEGE FOUNDATION

• ISBN13: 9780757513329
• ISBN10: 0757513328
• Edition: 7th
• Format: Spiral Bound
• Copyright: 2010-11-11
• Publisher: Kendall-Hunt
• More Book Details
• Purchase Benefits

Table of Contents

Communication Foundations
The Importance of Communication	2	(1)
Barriers to Understanding Communication	3	(1)
Take a Risk	4	(1)
Communication Questionnaire	5	(1)
Communication Questionnaire	6	(1)
Getting to Know Me	7	(3)
Communication Quiz	10	(1)
Basic Terms	11	(2)
Defining Communication	13	(1)
Veterans/Rookies	14	(2)
Julie and Mr. Conroy	16	(3)
Things to Work On	19	(2)
Course Goals	21	(2)
Reactions to Chapter 1	23	(3)
Listening
The Importance of Listening	26	(3)
Barriers to Listening	29	(2)
Steps to Better Listening	31	(1)
Listening Quiz	32	(2)
Listening Skill Exercise	34	(1)
Listen	35	(1)
Listening Questionnaire	36	(1)
Analysis of My Listening Effectiveness	37	(2)
Listening Skills Self-Inventory	39	(3)
Listening Activity	42	(2)
Test for Listening Power	44	(2)
Active Listening	46	(11)
Active Listening Exercise	57	(2)
Reactions to Chapter 2	59	(3)
Perception
The Importance of Perceptual Awareness	62	(2)
Barriers to Perception	64	(2)
Perception: Agree/Disagree	66	(2)
Perception Wheel Activity	68	(3)
Check Your Perception	71	(3)
Quiz-Common Perception	74	(2)
The Way I See Things	76	(1)
Perception Scavenger Hunt	77	(2)
What Hemisphere Are You In?	79	(2)
Count the Squares	81	(1)
Improving Our Perceptual Awareness	82	(1)
The Way We See Me	83	(2)
The Way We See Me Questionnaire (Self)	85	(2)
The Way We See Me Questionnaire (Relative or Friend)	87	(2)
The Way We See Me Questionnaire (Relative or Friend)	89	(2)
The Whole Truth	91	(2)
Now the Rest of the Truth (A follow-up activity)	93	(1)
Increasing Perceptual Understanding	94	(1)
Reactions to Chapter 3	95	(2)
Nonverbal Communication
The Importance of Nonverbal Communication	97	(1)
Barriers to Nonverbal Communication	98	(2)
You Don't Say	100	(3)
Nonverbal Cafeteria Exercise	103	(1)
Personal Space (Proxemics)	104	(1)
Eye Contact and Body Position Activity	105	(1)
Nonverbal Rules	106	(2)
Breaking Nonverbal Rules	108	(1)
Approachable/Non-Approachable Nonverbal Communication	109	(1)
Nonverbal Communication Activity: Can You Tell How I Feel?	110	(1)
Reactions to Chapter 4	111	(3)
Using Language
The Importance of Using Language Effectively	114	(2)
Barriers to Using Language	116	(3)
Sexist Language Activity	119	(1)
Semantic Reactions	120	(2)
Hidden Assumptions Test	122	(2)
The Uncritical Inference Test	124	(2)
Polarization	126	(1)
Owning My Communication	127	(1)
The Slang Test	128	(2)
Essentially More B.S.	130	(3)
Reactions to Chapter 5	133	(3)
Understanding Self
The Importance of Understanding Self	136	(1)
Barriers to Understanding Self	137	(2)
Exercising Compliments	139	(1)
Showing Appreciation: Saying Thank You	140	(1)
Turning Points in My Life	141	(1)
Comfort Survey	142	(2)
Rate Your Self-Confidence	144	(2)
Interpersonal Confidence Walk	146	(1)
Role Analysis	147	(3)
Johari Window	150	(1)
The Johari Window Exercise	151	(1)
Maslow's Hierarchy of Needs	152	(1)
Island Activity	153	(2)
Reactions to Chapter 6	155	(4)
Values
The Importance of Values	159	(1)
Barriers to Understanding Values	159	(3)
Values Exercise	162	(1)
A Study of American Youth	163	(4)
The Lawrence Kohlberg Moral Development Scale	167	(1)
It Was Because . . . .	168	(1)
Complete the Thought	169	(2)
Self-Appraisal	171	(2)
Lost in a Lifeboat!	173	(2)
Reactions to Chapter 7	175	(2)
Managing Conflict
The Nature of Conflict	177	(2)
Characteristics of Conflict	179	(1)
Types of Conflict	180	(2)
Barriers to Conflict Management	182	(2)
Conflict Quiz	184	(1)
Feelings about Conflict	185	(1)
Identifying Conflicts Activity	186	(1)
Crazymakers	187	(3)
Nonproductive Conflict Styles	190	(2)
Reactions to Conflict	192	(6)
How Assertive Are You?	198	(5)
``Empowering'' Your Language	203	(2)
Five Sample Situations	205	(2)
Assertion Training: Practicing Behaviors	207	(1)
Managing Conflict through Assertiveness	208	(1)
Reactions to Chapter 8	209	(3)
Relational Communication
The Importance of Relational Communication	212	(3)
Overcoming Barriers to Developing Relationships	215	(3)
Relationship Expectations Activity	218	(1)
Talking to People in Our Lives	219	(1)
Skill #1: Figuring Out Who to Talk To	219	(1)
Skill #2: The Art of Small Talk	220	(1)
Skill #3: Sharing Yourself---More In-Depth Conversations	221	(1)
Skill #4: Encouraging Your Partner to Talk	222	(1)
Skill #5: It's Hard to Stop Talking	223	(1)
How Well Do You Know Women and Men?	224	(2)
Are Men and Women Really Different?	226	(2)
Everything You Always Wanted to Know but Were Afraid to Ask	228	(1)
Diagnosing Your Relationship	229	(2)
Self-Disclosure Questionnaire	231	(5)
Relationship Roles	236	(3)
Reactions to Chapter 9	239	(3)
Job Search Skills
The Importance of Job Search Skills	242	(1)
Barriers to Getting a Job	242	(1)
Networking	243	(2)
Exploring Resumes and Cover Letters	245	(1)
Sample Cover Letter 1	246	(1)
Sample Cover Letter 2	247	(1)
Sample Resume 1	248	(1)
Sample Resume 2	249	(1)
Sample Resume 3	250	(1)
Brainstorming for Resumes	251	(4)
Job Interviewing	255	(1)
Resume Worksheet	256	(3)
Reactions to Chapter 10	259	(2)
Selected Readings	261