9780073523873

Communicating Effectively

by ;
  • ISBN13:

    9780073523873

  • ISBN10:

    0073523879

  • Edition: 11th
  • Format: Paperback
  • Copyright: 2014-03-27
  • Publisher: McGraw-Hill Education

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping Icon Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • eCampus.com Logo Get Rewarded for Ordering Your Textbooks! Enroll Now
  • Buyback Icon We Buy This Book Back!
    In-Store Credit: $8.41
    Check/Direct Deposit: $8.01
    PayPal: $8.01
List Price: $129.78 Save up to $90.85
  • Rent Book $38.93
    Add to Cart Free Shipping Icon Free Shipping

    TERM
    PRICE
    DUE
    IN STOCK USUALLY SHIPS WITHIN 24-48 HOURS.
    *This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.

Supplemental Materials

What is included with this book?

Summary

Now in its eleventh successful edition, Communicating Effectively presents a comprehensive introduction to interpersonal, intercultural, professional, group, and public communication. Providing just the right amount of theory and research, the book is packed with thought-provoking prose and activities that engage student interest. A pragmatic approach enables students to appreciate ideas, concepts, and theories in their own lives.

Table of Contents

Brief Contents

Contents

Preface

Part 1 Basic Principles of Communication

Chapter 1 The Communication Process

Chapter 2 Self, Perception, and Communication

Chapter 3 Verbal Communication

Chapter 4 Nonverbal Communication

Part 2 Interpersonal Communication

Chapter 5 Listening

Chapter 6 Interpersonal Relationships

Chapter 7 Evaluating and Improving Relationships

Chapter 8 Communication and Technology

Part 3 Other Forms of Communication

Chapter 9 Conflict and Conflict Management

Chapter 10 Intercultural Communication

Chapter 11 Small-Group Participation and Leadership

Part 4 Communicating in Public

Chapter 12 Getting Started and Finding Speech Material

Chapter 13 Organizing and Outlining the Speech

Chapter 14 Delivering the Speech

Chapter 15 Informative and Persuasive Speeches

Glossary

References

Credits

Index

Rewards Program

Write a Review