Communicating in Groups and Teams

by Lumsden, Gay; Lumsden, Donald L.

• ISBN13: 9780534190682
• ISBN10: 0534190685
• Format: Paperback
• Copyright: 1993-01-01
• Publisher: Wadsworth Publishing

Summary

Explains team management processes for projects in profit and non-profit organizations. The material appears to be directed towards college management students and discusses topics such as task processes of goal setting, team inquiry, critical and creative thinking, problem solving, and decision making; verbal, nonverbal, listening, and questioning skills for team communication, and problems and challenges in group interaction.

Table of Contents

Your Roles in Groups and Teams	p. 1
Groups and Teams: Communicating for Success	p. 3
Leadership and Responsibility; Influencing Your Teams	p. 25
Leadership to Create Teamwork	p. 51
The "Work" in Teamwork: Starting the Process	p. 53
The "Team" in Teamwork: Bringing Individuals Together	p. 79
Leadership Through Task Processes	p. 103
Task Questions and Resources: Launching Your Inquiry	p. 105
Logical and Critical Thinking: Analyzing Information	p. 125
Innovative and Creative Thinking: Generating New Ideas	p. 146
Problem Analysis and Decision Making: Following Clear Systems	p. 166
Leadership Through Transactional Processes	p. 189
Team Communication and Climates: Connecting through Language	p. 191
Nonverbal Cues and Meanings: Enhancing Team Messages	p. 214
Listening and Questioning: Developing Team Dialogue	p. 236
Challenges to Leaders and Leadership	p. 257
Teams and Designated Leaders: Fulfilling Role Expectations	p. 259
Team Pressures and Conflicts: Meeting the Challenges	p. 283
Team Problems and Participation: Managing the Obstacles	p. 307
Team Projects and Reports	p. 329
Group Formats and Approaches: Planning Public Meetings	p. 331
Written and Oral Reports: Presenting Team Findings	p. 356
Epilogue	p. 382
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